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  • Title and Copyright Information
  • Preface
  • 1 Introduction to JD Edwards EnterpriseOne Service Management
    • JD Edwards EnterpriseOne Service Management Overview
    • JD Edwards EnterpriseOne Service Management Integrations
      • JD Edwards EnterpriseOne Address Book
      • JD Edwards EnterpriseOne Accounts Receivable
      • JD Edwards EnterpriseOne Accounts Payable
      • JD Edwards EnterpriseOne General Accounting
      • JD Edwards EnterpriseOne Fixed Assets
      • JD Edwards EnterpriseOne Human Resources and Payroll
      • JD Edwards EnterpriseOne Capital Asset Management
      • JD Edwards EnterpriseOne Work Orders
      • JD Edwards EnterpriseOne Service Billing
      • JD Edwards EnterpriseOne Advanced Pricing
      • JD Edwards EnterpriseOne Inventory Management
      • JD Edwards EnterpriseOne Sales Order Management
      • JD Edwards EnterpriseOne Procurement
      • JD Edwards EnterpriseOne Resource Assignments
      • JD Edwards EnterpriseOne Condition-Based Maintenance
      • JD Edwards EnterpriseOne Equipment Cost Analysis
      • JD Edwards EnterpriseOne Cases
      • JD Edwards EnterpriseOne Solution Advisor
      • JD Edwards EnterpriseOne Branch Scripting
      • JD Edwards EnterpriseOne Billing for Service Management
      • JD Edwards EnterpriseOne Voucher Processing for Service Management
      • Returned Material Authorization (RMA)
      • JD Edwards EnterpriseOne Preventive Maintenance Cycle
    • JD Edwards EnterpriseOne Service Management Implementation
      • Global Implementation Steps
      • Service Management Implementation Steps
    • Business Interface Integration Objects
  • 2 Understanding the JD Edwards EnterpriseOne Service Management Features
    • System Features
      • Equipment Information Management
      • Contract Management
      • Work Order Management
      • Warranty Claims Management
      • Supplier Recovery Management
      • Customer Self-Service Portal
      • Failure Analysis
    • Additional Features
      • Solution Advisor
      • Branch Scripting
      • Billing for Service Management
      • Voucher Processing for Service Management
      • Returned Material Authorization (RMA)
      • Preventive Maintenance Cycle
  • 3 Setting Up Service Management
    • Understanding Service Management Setup
      • Common Fields Used in This Chapter
    • Setting Up Service and Warranty Constants
      • Understanding Service and Warranty Constants
      • Forms Used to Set Up Service and Warranty Constants
      • Setting Up Service and Warranty Constants
      • Setting Up the CRM Constant for Service Management
    • Setting Up UDCs
      • Understanding UDCs
        • UDCs for Equipment Information Management
        • UDCs for Contract Management
        • UDCs for Cases
        • UDCs for Work Order Management
        • UDCs for Failure Analysis
        • UDCs for Inventory
        • UDCs for Warranty Claims
    • Setting Up System Next Numbers for Service Management
      • Understanding Next Numbers
      • Form Used to Set Up System Next Numbers for Service Management
      • Setting Up System Next Numbers for Service Management
    • Setting Up Product Family and Model Combinations for Service Management
      • Understanding Product Family and Model Combinations
      • Form Used to Set Up Product Family and Model Combinations for Service Management
    • Setting Up Customers and Service Providers for Service Management
      • Understanding Customers and Service Providers
        • Customer Setup
        • Service Provider Setup
      • Forms Used to Set Up Customers and Service Providers for Service Management
      • Setting Up Customers for Service Management
      • Setting Up Service Providers for Service Management
        • Default Account Number
        • Adjustment Schedules
        • Payment/Pricing
    • Setting Up Suppliers
      • Form Used to Set Up Suppliers for Service Management
      • Setting Up Suppliers for Service Management
    • Setting Up Inventory Information for Service Management
      • Understanding Inventory Information
        • Item Master Creation
        • Assignment of an Item to a Branch/Plant
      • Prerequisites
    • Setting Up AAIs
      • Understanding AAIs
      • Form Used to Set Up AAIs for Service Management
      • Setting Up AAIs for Service Management
    • Setting Up Assessor Defaults and Rules Sequence
      • Understanding the Assessor Defaults and Rules Sequence Program
      • Forms Used to Set Up Assessor Defaults and Rules Sequence
      • Setting Up Assessor Defaults and Rules Sequence
      • Setting Processing Options for Assessor Default Entry (P17113)
        • Defaults
    • Setting Up Repair Time Schedules
      • Understanding the Standard Repair Time Entry Program
      • Form Used to Set Up Repair Time Schedules
    • Setting Up Document Type Information
      • Understanding Document Type Information
      • Form Used to Set Up Document Type Information
      • Setting Up Document Type Information for Service Management
        • Inventory
        • Sales
        • Procurement
        • S/WM
        • Work Order Definition
        • Shipping
  • 4 Managing Equipment
    • Understanding Equipment Information Management
      • Terms and Concepts
    • Common Fields Used in this Chapter
    • Setting Up Equipment Master Constants for Service Management
      • Understanding Equipment Master Constants
      • Form Used to Set Up Equipment Master Constants for Service Management
      • Setting Up Equipment Master Constants for Service Management
    • Setting Up Base Warranty Defaults and Rules
      • Understanding Base Warranty Defaults and Rules
      • Forms Used to Set Up Base Warranty Defaults and Rules for Service Management
      • Setting Up Base Warranty Defaults for Service Management
      • Setting Up Warranty Rules for Service Management
    • Creating Equipment Master Records Manually
      • Understanding Manual Creation of Equipment Records
      • Prerequisite
      • Forms Used to Create Equipment Master Records Manually
      • Creating Equipment Master Records Manually: Non-CRM Users
      • Creating Equipment Master Records Manually: CRM-Users
      • Setting Processing Options for the Work with Equipment Master Program (P1701) (Release 9.2 Update)
        • Categories
        • Defaults
        • Process
        • Versions
      • Setting Processing Options for the Equipment Master Revisions Program (P1702) (Release 9.2 Update)
        • Edits
        • Defaults
        • Process
        • Export
        • Versions
        • Data Selection
      • Setting Processing Options for the CRM - Manage Equipment Program (P90CD001)
        • Process
        • Versions
    • Creating Equipment Records From Fixed Assets
      • Understanding Creating Equipment Records from Fixed Assets
      • Forms Used to Create Equipment Records From Fixed Assets
      • Setting Processing Options for the Create Equipment Master Extension Tables Program (P17021)
        • Defaults
        • Edits
        • Versions
    • Working with Product Registration
      • Understanding Product Registration
      • Prerequisites
      • Forms Used to Work with Product Registration
      • Entering Product Registration
      • Setting Processing Options for the Product Registration Program (P17051)
        • Edits
        • Defaults
        • Versions
        • Process
      • Entering Product Speed Registration
    • Working with the Equipment Master Update Program
      • Understanding Equipment Master Updates
        • Equipment Records for Serialized and Non-Serialized Items
        • Serialized Items
        • Basic Serial Number Processing
        • Advanced Serial Number Processing
        • Non-Serialized Items
      • Understanding the Equipment Master Update Program
      • Understanding the Equipment Master Global Update Program
      • Prerequisite
      • Forms Used to Work with Equipment Master Update Program
      • Running the Equipment Master Update Program
      • Setting Processing Options for the Equipment Master Update Program (R17024)
        • Process
        • Defaults
        • Versions
        • Select
      • Running the Equipment Master Update Program for Multiple Records
      • Setting Processing Options for the Equipment Master Global Update Program (P17022)
        • Defaults
        • Versions
    • Creating Base Warranty Contracts
      • Understanding Base Warranty Contracts
      • Form Used to Create Base Warranty Contracts for Service Management
      • Creating Base Warranty Contracts for Service Management
    • Working With Parent and Component Information
      • Understanding Parent and Component Information
        • Parent Information
        • Current Equipment Components
      • Forms Used to Work with Parent and Component Information
      • Reviewing and Revising Parent Information
      • Reviewing Current Equipment Components
      • Setting Processing Options for the Equipment Master Parent/Child Program (P12017)
        • Versions
    • Working with Status History
      • Understanding Status History
      • Forms Used to Work with Status History
      • Reviewing Status History
      • Tracking Mean Time Between Failures For Equipment
      • Setting Processing Options for the Status History Program (P1307)
        • Process
        • Defaults
        • Versions
    • Scheduling Maintenance for Installed Equipment
      • Understanding Maintenance for Installed Equipment
        • Preventive Maintenance
        • Linking Service Types
      • Understanding the Customer Reference Report
      • Prerequisites
      • Forms Used to Schedule Maintenance for Installed Equipment
      • Scheduling Maintenance for Installed Equipment
        • Equipment PM Schedule form: Schedule Interval
        • Equipment PM Schedule form: Condition Based Maintenance
        • Equipment PM Schedule form: Last Completed
        • Equipment PM Schedule form: PM Generation and Planning
        • PM Classification form
      • Setting Processing Options for the Equipment PM Schedule Program (P1207)
        • Default
        • Versions
      • Reviewing the Customer Reference Report
  • 5 Managing Contracts
    • Understanding Contracts
      • Common Fields Used in This Chapter
      • Contract Types
    • Setting Up Contracts
      • Understanding Contract Setup
        • Line Types
        • Contract Coverage
        • Service Types
        • Cost Type Percentages
        • Service Packages
        • Duration Ranges
        • MailMerge Workbench for Contract Renewal Letters
      • Forms Used to Set Up Contracts
      • Setting Up Contract Constants
      • Setting Up Customer Service Line Types
      • Setting Up Billing Frequency
      • Setting Up Tax Rates
      • Setting Processing Options for the Tax Rate/Area Program (P4008)
        • Display
        • Edits
      • Setting Up Daylight Savings Rules
      • Entering Contract Coverage Information
      • Setting Processing Options for the Work with Contract Coverage Program (P1724)
        • Defaults
      • Entering Service Type Information
      • Setting Up Cost Type Percentages
      • Entering Service Package Information
      • Setting Up Entitlement Dates
      • Setting Up Contract Duration Ranges
      • Setting Up MailMerge Documents for Contract Renewals
    • Managing Contracts
      • Understanding Contract Management
        • Service Contracts
        • Supplier Contracts
        • Entitlements
        • Payment Tracking
        • Contract Cancels, Suspensions, and Renewals
        • Alternate Tax Rate/Area Assignments for Service Contracts
      • Prerequisites
      • Forms Used to Manage Contracts
      • Entering Supplier Contract Header Information
      • Entering Supplier Contract Detail Information
      • Entering Service Contract Header Information
        • Contract Header
        • Additional Information
      • Entering Service Contract Detail Information
      • Reviewing Service Contract Information
      • Renewing a Service Contract
      • Copying a Service Contract
      • Setting Processing Options for the Contract Revisions Program (P1721) (Release 9.2 Update)
        • Defaults
        • Process
        • Edits
        • Line Type Rule
        • Prepayment
        • Versions
        • Copy Defaults
      • Setting Processing Options for the Work With Contracts Program (P1720) (Release 9.2 Update)
        • Defaults
        • Versions
        • Process
      • Defining the Entitlement Rules Sequence for Service Contracts
      • Defining the Entitlement Rules Sequence for Supplier Contracts
      • Reviewing Entitlement Information for Service Contracts
      • Reviewing Entitlement Information for Supplier Contracts
      • Canceling Contracts
      • Suspending Contracts
      • Canceling and Suspending Contract Detail Lines
      • Crediting Contract Detail Lines
      • Creating Contract Prepayment Transactions
      • Generating Contract Renewal Letters
      • Reviewing Contract Renewal Letters
      • Setting Processing Options for the Contract Renewal Letters Program (R1731)
        • Defaults
        • Process
    • Billing for Contracts
      • Understanding the Billing Process
      • Understanding AAIs for Contracts Setup
        • Hierarchy for GL Class Codes for Contracts
        • Hierarchy for Responsible Business Unit
      • Understanding Contract Billing for Service Management
      • Understanding Contract Workfile Generation
      • Prerequisite
      • Forms Used to Bill for Contracts
      • Setting Processing Options for the Service Contract Workfile Generation Program (R1732)
        • Defaults
        • Process
        • Vertex
      • Reviewing Contract Billing Information
    • Working with the Amortization Process
      • Understanding Amortization
      • Understanding Amortization Workfile Generation
      • Prerequisites
      • Form Used to Work with the Amortization Process
      • Setting Processing Options for the Amortization Workfile Generation Program (R17321)
        • Process
        • Print
        • Versions
      • Reviewing Amortization Records
    • Printing Contracts
      • Printing Contracts
      • Setting Processing Options for the Print Contracts Report Program (R1733)
        • Print
    • Reviewing Contract Reports
      • Understanding Contract Reports
      • Reviewing the Contract Report
      • Setting Processing Options for the Contract Report Program (R1734)
        • Print
      • Reviewing the Service Contract Renewal Report
        • Understanding the Service Contract Renewal Report
        • Understanding Alternate Tax Rate/Area Assignments for the Service Contract Renewal Report
        • Running the Service Contract Renewal Report
        • Setting Processing Options for the Service Contract Renewal Program (R1730)
          • Report Option
          • Versions
          • Process
          • Defaults
          • Base Warranty
          • Copy Defaults
      • Setting Processing Options for the Service Contract Renewal Program (R1730)
        • Report Option
        • Versions
        • Process
        • Defaults
        • Base Warranty
        • Copy Defaults
      • Reviewing the Service Contract Detail Renewal Report
      • Setting Processing Options for the Service Contract Detail Renewal Program (R1735)
        • Report Option
        • Versions
        • Process
        • Base Warranty
        • Defaults
        • Copy Defaults
      • Reviewing the Service Contract Cancel Report
      • Setting Processing Options for the Service Contract Cancel Program (R1736)
        • Defaults
        • Process
  • 6 Managing Work Orders
    • Understanding Work Order Management
      • Work Order Management Process Flow
      • Terms and Concepts
      • Mobile Applications for Work Orders
    • Understanding Work Order Mass Updates for Service Work Orders
      • Accessing the Work Order Mass Update Programs
      • Setting Up Your Environment to Use the Work Order Mass Update Process for Service Work Orders
      • Service-Specific Work Order Mass Update Functions
    • Common Fields Used in This Chapter
    • Setting Up Work Orders
      • Understanding Work Order-Related AAIs
        • Hierarchy for GL Class Codes for Work Orders
        • Hierarchy for the Responsible Business Unit for Work Orders
      • Understanding Work Order Setup
        • Work Order Constants
        • Work Order History
        • Work Order Activity Rules
        • Work Order Approvals
      • Prerequisites
      • Forms Used to Set Up Work Orders for Service Management
      • Setting Up Work Order Constants
      • Setting Up Work Order History
      • Setting Processing Options for the Work With Work Order History Program (P17715)
        • Process
      • Attaching Activity Rules to Work Orders
    • Creating Work Orders Using the Service Management Workbench Program (P90CD020)
      • Understanding Work Orders
      • Understanding the Service Management Workbench
      • Prerequisites
      • Forms Used to Enter Work Orders (P90CD020)
      • Entering Work Orders Using the Service Management Workbench
      • Setting Processing Options for Service Management Workbench (P90CD020)
        • Defaults
        • Versions
      • Setting Processing Options for CRM - Manage Service Orders (P90CD002) (Release 9.2 Update)
        • Defaults
        • Edits
        • Process
        • Equipment Master
        • Versions
        • Category Codes
        • Prepayment
    • Creating Work Orders Using the Work Order Entry Programs (P48201/P17714)
      • Understanding Work Order Entry
      • Prerequisites
      • Forms Used to Enter Work Orders (P48201/P17714)
      • Entering Work Orders (P48201/P17714)
      • Setting Processing Options for the Work Order Revisions Program (P17714)
        • Defaults
        • Edits
        • Process
        • Equipment Master
        • Versions
        • Category Codes
        • Prepayment
        • Self Service
        • Rentals
    • Assigning Parts to a Work Order
      • Understanding Parts Assignment
      • Prerequisites
      • Forms Used to Assign Parts to a Work Order
      • Setting Processing Options for the CRM - Manage Work Order Parts Program (P90CD015)
        • Display
        • Process
        • Warehousing
        • Versions
        • EM Edits
        • EM Versions
        • Export
      • Setting Processing Options for the Work Order Parts Detail Program (P17730)
        • Display
        • Process
        • Warehousing
        • Versions
        • EM Edits
        • EM Versions
        • Export
    • Assigning Labor to a Work Order
      • Understanding Labor Assignment
      • Prerequisites
      • Forms Used to Assign Labor to a Work Order
      • Copying Labor Details from Standard Instructions
      • Manually Assigning Labor Details
      • Setting Processing Options for the CRM - Manage Work Order Labor Program (P90CD018)
        • Process
        • Defaults
        • Display
        • Export
        • Versions
      • Setting Processing Options for the Work Order Labor Detail Program (P17732)
        • Versions
    • Processing Work Orders
      • Understanding Work Order Processing
        • Quotes for Work Orders
        • Work Order Prepayment Transactions
        • Issuing Inventory to Work Orders
        • Inventory Journal Entries: Review and Approval
        • Cost Routing Journal Entries: Review and Approval
        • Time Entry
        • Hours and Quantities
        • Work Order Workfile Generation Program
      • Prerequisites
      • Forms Used to Process Work Orders
      • Generating and Printing Quotes for Work Orders
      • Setting Processing Options for the Work Order Quote Program (R17711)
        • Display
        • Vertex
        • Billables
      • Creating Work Order Prepayment Transactions
      • Issuing Material from a Single Location
      • Issuing Material from Multiple Locations
      • Setting Processing Options for the Work Order Inventory Issues Program (P31113)
        • Edits
        • Display
        • Versions
        • Equipment Management
        • Interop
      • Reviewing and Approving Inventory Journal Entries
      • Entering Time
      • Setting Processing Options for the Work Order Time Entry Program (P311221)
        • Display
        • Defaults
        • Edits
        • Versions
        • Interop
      • Updating Hours and Quantities
      • Setting Processing Options for the W.O. Hours and Quantity Update Program (R31422)
        • Interop
        • SWM
        • Defaults
      • Reviewing and Approving Cost Routing Journal Entries
      • Posting Cost Routing Journal Entries to the General Ledger
    • Billing and Paying Work Orders
      • Understanding Work Order Billing and Paying
        • Customer Invoice Processing
        • Service Provider Voucher Processing
      • Generating the Work Order Workfile
      • Setting Processing Options for the SWM Work Order Workfile Generation Program (R1775)
        • Process
        • Billables
        • Payables
        • Vertex
    • Working with Work Orders on an iPad
      • Understanding Field Service Work Orders
        • Updating the Status of a Work Order
      • Forms Used to Work With Work Orders on an iPad
        • Updating Work Orders
      • Setting Processing Options for Field Service Work Orders
  • 7 Working with Warranty Claims and Supplier Recovery Claims
    • Understanding Warranty Claims and Supplier Recovery Claims
      • Common Fields Used in This Chapter
      • Warranty Claims and Supplier Recovery Claims
        • Warranty and Supplier Recovery Terms
      • Multicurrency Transactions for Warranty Claims and Supplier Recovery Claims
        • Considerations for Header Fields
        • Considerations for Parts and Labor Fields
      • Checklist for Setting Up Warranty Claims and Supplier Recovery Claims
        • User-Defined Codes (UDCs)
        • From the Service & Warranty Setup menu (G1740):
        • From the Warranty Claim Setup menu (G1747):
        • From the Equipment Master Setup menu (G1741):
        • From Interactive Versions (IV):
        • From the Daily Contract Processing menu (G1714):
        • From the Supplier Recovery Daily Processing menu (G1718):
        • From the Daily Warranty Claim Processing menu (G1717):
    • Managing Warranty Claims
      • Understanding Warranty Claims Management
        • Setting Up Automatic Accounting Instructions for Warranty Claims
        • Warranty Claims Processing
      • Prerequisite
      • Form Used to Manage Warranty Claims
      • Entering Warranty Claims
      • Setting Processing Options for the Warranty Claims Program (P1777)
        • Defaults
        • Edits
        • Versions
        • Process
      • Submitting Warranty Claims
      • Setting Processing Options for the SWM Warranty Claim/Supplier Recovery Workfile Generation Program (R177701)
        • Process
        • Supplier Recovery
        • Warranty Claim
        • Vertex (FUTURE)
        • Billables
        • Payables
    • Managing Supplier Recovery Claims
      • Understanding Supplier Recovery Management
        • Supplier Recovery Claims Processing
        • Examples
      • Prerequisite
      • Form Used to Enter Supplier Recovery Claims
      • Entering Supplier Recovery Claims
      • Setting Processing Options for the Supplier Recovery Claims Program (P1779)
        • Default
        • Edits
        • Version
        • Process
      • Submitting Supplier Recovery Claims
  • 8 Using the Customer Self-Service Portal
    • Understanding the Customer Self-Service Portal
    • Adding Equipment
    • Viewing Equipment
    • Viewing Work Orders
    • Viewing Contracts
  • 9 Setting Up JD Edwards EnterpriseOne Advanced Pricing for JD Edwards EnterpriseOne Service Management
    • Understanding JD Edwards EnterpriseOne Advanced Pricing
    • Setting Up Preference Hierarchies
      • Understanding Setup of Preference Hierarchies
      • Prerequisite
      • Forms Used to Set Up Preference Hierarchies
      • Setting Up a Preference Master
      • Defining a Pricing Hierarchy
    • Setting Up Service and Warranty Detail Groups
      • Understanding Service and Warranty Detail Groups
      • Form Used to Set Up Service and Warranty Detail Groups
      • Setting Up Service and Warranty Detail Groups
    • Setting Up Price Adjustment Definitions
      • Understanding Price Adjustment Definitions
      • Prerequisites
      • Forms Used to Set Up Price Adjustment Definitions
      • Setting Up Price Adjustment Definitions
        • Price Adjustment Definition - Options
        • Price Adjustments Definition - Additional Options
    • Setting Up Adjustment Schedules
      • Understanding Adjustment Schedules
      • Prerequisites
      • Form Used to Set Up Adjustment Schedules
      • Setting Up Adjustment Schedules
    • Setting Up Adjustment Details
      • Understanding Adjustment Details
      • Form Used to Set Up Adjustment Details
      • Setting Up Adjustment Details
    • Attaching Adjustment Schedules
      • Forms Used to Attach Adjustment Schedules
      • Attaching an Adjustment Schedule to a Customer Record
      • Attaching an Adjustment Schedule to a Service Provider Record
      • Attaching an Adjustment Schedule to a Supplier Record
      • Activating an Adjustment Schedule for a Service Contract
      • Activating an Adjustment Schedule for a Work Order
      • Activating an Adjustment Schedule for a Warranty Claim
      • Activating an Adjustment Schedule for Supplier Recovery Claim
      • Activating an Adjustment Schedule for a Case
    • Reviewing Price History
      • Forms Used to Review Price History
      • Reviewing Price History
  • 10 Working with Prepayments
    • Understanding Prepayment Processing
    • Authorizing Prepayment Transactions
      • Understanding Prepayment-Transaction Authorization
      • Setting Processing Options for the Authorize Prepayment Transactions Program (R004201)
        • Defaults
        • Holds
    • Working with Prepayment Transactions
      • Understanding Prepayment Transactions
      • Understanding Settlement of Prepayment Transactions
      • Understanding the Process of Running the A/R Draft Collection for Prepayments Program
      • Understanding the Process of Reviewing Prepayment Journal Entries
      • Understanding the Process of Running the Prepayment Transaction Report Program
      • Forms Used to Work With Prepayment Transactions
      • Working With Prepayment Transactions
      • Setting Processing Options for the Settle Prepayment Transactions Program (R004202)
        • Defaults
        • Holds
      • Setting Processing Options for the A/R Draft Collection Program (R03B680)
        • Proof/Final
        • As Of Date
        • G/L Date
        • Pay Status
        • Exchange Rate
      • Setting Processing Options for the Prepayment Transaction Report Program (R004203)
        • Purge
  • 11 Understanding Vertex Sales Tax Q Series
    • Vertex Sales Tax Q Series
  • 12 Appendix A - Delivered Workflow for JD Edwards EnterpriseOne Service Management
    • Delivered Workflows for JD Edwards EnterpriseOne Service Management
      • Work Order Activity Rules
        • Description
        • Workflow Objects
      • WO Document Type
        • Description
        • Workflow Objects
      • WO Type Code 1
        • Description
        • Workflow Objects
      • WO Type Code 3
        • Description
        • Workflow Objects
      • WO Type Code 6
        • Description
        • Workflow Objects
      • WO Type 1 Approval Type 1
        • Description
        • Workflow Objects
      • WO Type 1 Approval Type 2
        • Description
        • Workflow Objects
  • 13 Appendix B - Delivered User Defined Objects for Service Management (Release 9.2 Update)
    • Service Management Notifications
  • 14 Glossary
    • Asset Number
    • Branch Plant
    • Customer Number
    • Document Type
    • Equipment Number
    • G/L Cat (general ledger category)
    • Inventory Item Number or Item Number
    • Obj Acct (object account)
    • Product Family
    • Product Model
    • Responsible BU Location (responsible business location)
    • Site Number
    • Work Center