Table of Contents

• Title and Copyright Information
• Preface
• 1 Getting Started
  • Prerequisites for Getting Started
    • Prerequisites for Viewing Recently Accessed Records
    • Prerequisites for Performance Meter
    • Prerequisites for OPERA Cloud Digital Assistant
  • Supported Browser Compatibility and Setup
    • Setting Up the Mozilla Firefox Browser
    • Setting Up the Google Chrome Browser
    • Setting Up the Microsoft Edge Browser
    • Setting Up the Apple Safari Browser
  • Signing In and Logging Out
  • Changing Your Password
  • Updating Your Challenge Questions
  • Changing Your Location in Multi-Property Operations
  • Enterprise Administrator Access and Chain Selection
  • Common Actions, Icons, and Navigation
    • Application Navigation
      • Side Menu
      • Notifications
    • Using Search
      • Viewing Recently Accessed Records
      • Using Basic Criteria
      • Using Advanced Search
      • Modifying Search Criteria
      • Using Predefined Searches
      • Using the Search Result
        • View and Goto Navigation 
        • Actions Menu
        • I Want to Menu
        • Modifying Column Selection and Sequence
        • Exporting Search Results
    • Presentation Pages
    • Icons
    • Keyboard Navigation
      • Invoke a List Field
      • Invoke a Calendar Field
      • Adjust Date by Increment
  • Using Deep Links to Presentations Pages
  • Managing Application Settings
  • Quick Launch
    • Managing My Quick Links
      • Viewing the Property Brochure from Quick Launch
    • Quick Links
      • Advance Checked In Screen
  • Home Dashboard
    • Managing Dashboard Pages
    • Managing Dashboard Tiles
      • Advance Check In Tile
  • Using the Rich Text Editor
  • Page Composer
    • Adding Custom Business Logic using Expression Language
    • Customizing or Personalizing a Screen with Page Composer
    • Page Composer Field Property Descriptions
  • Performance Meter
    • Using the Performance Meter
  • OPERA Cloud Digital Assistant
    • Using OPERA Cloud Digital Assistant
• Part I OPERA Cloud
  • 2 Client Relations
    • Prerequisites for Client Relations
      • Prerequisites for Activities
      • Prerequisites for Activity Attachments
      • Prerequisites for Membership (Loyalty)
      • Prerequisites for Creating a Guest or Contact Profile
      • Prerequisites for Profile Lookup from External Systems
      • Prerequisites for Enrolling Guests in External Loyalty Programs
      • Prerequisites for Managing Sales Account Forecast
      • Prerequisites for Managing Profile Scheduled Activities
      • Prerequisites for Profile Additional Information
      • Prerequisites for Managing Profile Delivery Types
      • Prerequisites for Managing Sales Information
      • Prerequisites for Credit Ratings
      • Prerequisites for Managing Sales Account Keywords
      • Prerequisites for Managing Profile AR Accounts
      • Prerequisites for Managing Profile e-Certificates
      • Prerequisites for Profile Memberships
      • Prerequisites for Managing Profile Membership (Loyalty Cloud Service)
      • Prerequisites for Managing Profile Negotiated Rates
      • Prerequisites for Managing Profile Routing
      • Prerequisites for Manage Profile Relationships
      • Prerequisites for Managing Profile Identification and Personal Details
      • Prerequisites for Profile Correspondence and Privacy Options
      • Prerequisites for Profile Attachments
      • Prerequisites for Managing External Emails
      • Prerequisites for Merging Profiles
      • Prerequisites for Profile Anonymization
      • Prerequisites for Managing Profile Ownership Records and Owner Referrals
      • Prerequisites for Filtering Profile Search by Accounts
    • Activities
      • Managing Activities
      • Linking Multiple Profiles to Activities
      • Linking Multiple Blocks to Activities
      • Inviting Multiple Owners to Activities
      • Managing Activity Attachments
      • Viewing Recently Accessed Activities
    • Membership (Loyalty Cloud Service)
      • Managing Membership Tiers
      • Calculating or Expiring Membership Points and Issuing Award
      • Managing Membership Claims
    • Profiles
      • Creating a Guest or Contact Profile
      • Creating a Sales Account Profile
      • Using Profile Lookup and Download with Integrated Solutions
      • Enrolling Guests in External Loyalty Programs
      • Managing Profiles
        • Managing a Guest or Contact Profile
        • Managing a Sales Account Profile
        • Managing Sales Account Contacts
        • Managing Sales Account Forecast
        • Generating the Guest or Contact Details Report
        • Managing Profile Scheduled Activities (External Leisure)
        • Managing Profile Additional Information
        • Managing Profile Delivery Types
        • Converting Sales Account Profile Types
        • Filtering Profile Search by Accounts
        • Managing Sales Information
        • Managing Profile Channel Negotiated Rates
        • Managing Travel Agent / Source Commission Details
        • About Sales Account Credit Ratings
        • Managing Sales Account Keywords
        • Managing Profile AR Accounts
        • Managing Profile e-Certificates
        • Managing Profile Subscription
        • Managing Profile Memberships
          • Managing Profile Membership (Loyalty Cloud Service)
        • Managing Profile Negotiated Rates
        • Managing Profile Default Routing Instructions
        • Managing Profile Relationships
        • Managing Profile Identification and Personal Details
          • Using the Desktop ID Document Scanner
          • Using the Mobile ID Document Scanner
        • Managing Profile Preferences
        • Managing Profile Communication
        • Managing Profile Correspondence and Privacy Options
        • Viewing Profile Future and Past Stays
        • Viewing Profile Future and Past Blocks
        • Managing Profile Attachments
        • Managing Profile Notes
        • Managing External Emails
        • Viewing Profile History Stay and Revenue Statistics
        • Merging Profiles
        • Profile Anonymization
          • Anonymizing (De-Identifying) a Guest or Contact Profile
        • Viewing Recently Viewed Profiles
        • Managing Profile Ownership Records and Owner Referrals
        • Managing Profile Image
  • 3 Bookings
    • Prerequisites for Booking
      • Prerequisites for Reservation Turnaways
      • Prerequisites for Closing Script
      • Prerequisites for Converting a Multi-Room Reservation to a Block
      • Prerequisites for Reservations Quick Book
      • Prerequisites for Redeeming Loyalty Awards
      • Prerequisites for Redeeming Promotional e-Certificates
      • Prerequisites for Viewing Guestware Preferences and Incidents
      • Prerequisites for Reinstating Reservations
      • Prerequisites for Reservation Additional Information
      • Prerequisites for Managing Custom Charge Exemption
      • Prerequisites for Managing Reservation Prepaid (Gift) Cards
      • Prerequisites for Managing Reservation eCoupons
      • Prerequisites for Managing Reservation Upgrade Offers
      • Prerequisites for Managing Reservation Scheduled Activities
      • Prerequisites for Managing Linked Reservations
      • Prerequisites for Managing Reservations Shares
      • Prerequisites for Managing Waitlist Reservation
      • Prerequisites for Merging Reservations
      • Prerequisites for Viewing Reservation Delivery History
      • Prerequisites for Managing Reservation Call History
      • Prerequisites for Managing Reservation Tickets
      • Prerequisites for Reservation (Guest) Locators
      • Prerequisites for Managing Reservation Transportation
      • Prerequisites for Reservation External References
      • Prerequisites for Setting a Reservation to Do Not Move Status
      • Prerequisites for Copying Reservations
      • Prerequisites for Managing Reservation Traces
      • Prerequisites for Manage Reservation Routing Instructions
      • Prerequisites for Managing Reservation Housekeeping and Task Schedule
      • Prerequisites for Managing Reservation Deposit and Cancellation
      • Prerequisites for Managing Reservation Cancellation
      • Prerequisites for No Show and Cancellation Deposits and Charges
      • Prerequisites for Reservation Fixed Charges
      • Prerequisites for Reservation Alerts
      • Prerequisites for Managing Reservation Linked Profiles
      • Prerequisites for Reservation Packages
      • Prerequisites for Reservation Inventory Items
      • Prerequisites for Reservation Memberships
      • Prerequisites for Reservation Attachments
      • Prerequisites for Reservation Transaction Diversion
      • Prerequisites for Managing All Reservation and Block Traces
      • Prerequisites for Blocks
      • Prerequisites for Master and Sub Blocks
      • Prerequisites for Master and Sub-Allocations
      • Prerequisites for Managing Opportunities
      • Prerequisites for Simple Events
      • Prerequisites for Creating a Tour Series
      • Prerequisites for Shift Block
      • Prerequisites for Block Attachments
      • Prerequisites for Managing Block Restrictions
      • Prerequisites for Managing Block Inventory Items
      • Prerequisites for Managing Block Wash Schedule
      • Prerequisites for Block Sell Message
      • Prerequisites for Block Traces
      • Prerequisites for Events
      • Prerequisites for Creating Events from a Template
      • Prerequisites for Using Quick Events
      • Prerequisites for Managing Alternate Space Events
      • Prerequisites for Managing Sub Events
      • Prerequisites for Managing Events Revenue Summary
      • Prerequisites for Posting Charges for Events
      • Prerequisites for Managing Catering Package on Blocks
      • Prerequisites for Event Resources
      • Prerequisites for Applying Discounts to Event Resources
      • Prerequisites for Managing Event Waitlist
      • Prerequisites for Managing Multiple Events
      • Prerequisites for Managing Custom Menu Items
      • Prerequisites for Managing Custom Items
      • Prerequisites for Viewing Reservation Awards
      • Prerequisites for Using Property Calendar
      • Prerequisites for Block Room List Import
    • Reservations
      • Booking a Reservation
        • About Turnaway
        • Closing Scripts
        • Overriding a Closed Rate
        • Converting a Multi-Room Reservation to a Block
      • Creating Reservations Using Quick Book
      • Redeeming Loyalty Awards
        • Redeeming Loyalty Awards for Package
        • Redeeming Loyalty Awards for Payment (Pay with Points)
        • Redeeming Loyalty Awards for Rate
        • Redeeming Loyalty Awards for Upgrade
      • Redeeming Promotional e-Certificate
      • Managing Reservations
        • Credit Card Authorization Reversals
          • Changing an Authorized Credit Card Payment Method
        • Viewing Recently Viewed Reservations
        • Viewing Reservation Rate Information
        • Viewing Guestware Preferences and Incidents
        • Viewing Reservation Stay Revenue
        • Viewing Reservation Awards
        • Editing a Reservation
        • Managing Reservation Confirmations
        • Reinstating Reservations
        • Managing Reservation Additional Information
        • Assigning a Room to a Reservation
        • Removing the Assigned Room from a Reservation
        • Managing Reservation Prepaid (Gift) Cards
        • Managing Custom Charge Exemption
        • Managing Reservation eCoupons
        • Managing Reservation Upgrade Offers
        • Managing Reservation Scheduled Activities (External Leisure)
        • Managing Linked Reservations
        • Managing Reservations Shares
        • Managing Waitlist Reservations
        • Merging Matched Reservations
        • Viewing Reservation Delivery History
        • Managing Reservation Call History
        • Managing Reservation Tickets
        • Managing Reservation (Guest) Locators
        • Managing Reservation Transportation
        • Managing Reservation External References
        • Managing Reservation Do Not Move Room Status
        • Moving Reservations to Other Properties
        • Copying Reservations
          • Copy Credit Card Payment Method
        • Searching for Reservations Flagged for External Guest Notifications
        • Managing Reservation Notes
        • Managing Reservation Traces
        • Reservation Routing Instructions
          • Managing Reservation Routing Instructions
          • Routing Limits
        • Reservation Housekeeping and Task Schedule
          • Managing Reservation Housekeeping and Task Schedule
        • Managing Reservation Payment Instructions
        • Managing Reservation Deposit Payments
          • About Reservation Advanced Deposit Handling
        • Managing Reservation Deposit Request and Cancellation Policy
        • Managing Reservation Cancellation
        • Managing No Show and Cancellation Deposits and Charges
        • Managing Reservation Fixed Charges
        • Managing Reservation Alerts
        • Managing Reservation Preferences
        • Managing Reservation Linked Profiles
        • Reservation Packages
          • Managing Reservation Packages
          • Managing Add-on (Sell Separate) Packages
        • Reservation Item Inventory
          • Managing Reservation Inventory Items
        • Managing Reservation Memberships
        • Managing Reservation Attachments
        • About Reservation Transaction Diversion
          • Managing Reservation Transaction Diversion
      • Creating House Posting Accounts
      • About the Room Diary
        • Using the Room Diary
    • Reservations Workspace
      • Mass Cancellation
      • Using the Property Calendar
      • Managing All Reservation and Block Traces
      • Managing All Reservation Confirmations
    • Blocks
      • About Master and Sub Blocks
        • Managing Non-synchronized Master and Sub Block Status
        • Creating Master and Sub Blocks
      • Master and Sub-Allocations
        • Creating Master and Sub Allocations
      • Creating a Block
      • Managing Blocks
      • Managing Opportunities
      • Non-Elastic, Elastic, Sell Limits, and Shoulder Dates
      • Simple Events
        • Managing Simple Events
        • Managing Notes on Simple Events
        • Using the Simple Function Diary
      • Copying Blocks
      • Creating Additional Posting Master Reservation
      • Creating a Tour Series
      • Viewing Recently Viewed Blocks
      • Viewing Stay Statistics
      • Viewing Production Changes
      • Group Rooming Lists
        • Creating Block Reservation Using the Rooming List
          • Using Block Room List Import
        • Changing Rooming List Template
      • Applying Changes to Multiple Block Reservations
      • Creating (Encoding) Room Keys for Block Reservations
      • Generating Key Packet Labels for Block Reservations
      • Using Group Rooms Control
      • Modify/Update Block — Shift Block Date
      • Modify/Update Block — Cutoff Block
      • Modify/Update Block — Delete Block
      • Managing Block Attachments
      • Managing Block Status
      • Managing Block Reservation Deposits and Cancellations
      • Managing Block Linked Profiles
      • Managing Block Access Exclusion
      • Managing Block Restrictions
      • Managing Block Item Inventory
      • Managing Block Wash Schedule
      • Managing Block Sell Messages
      • Managing Blocks Traces
      • Managing Block Notes
      • Managing Block Room and Rate Grid
    • Events
      • Creating Events
      • Creating Events from a Template
      • Using the Function Diary
        • Creating an Event for an Existing Block
        • Using Quick Events
      • Managing Alternate Space Events
      • Managing Events
      • Managing Multiple Events
      • Viewing Recently Accessed Events
      • Managing Sub Events
      • Copying Events to Other Dates or Other Block
      • Managing Event Notes
      • Managing Events Revenue Summary
      • Generating Reports from Event Search
      • Posting Charges for Events
      • Viewing Event Production Changes
      • Viewing the Events Changes Log
      • Managing Catering Packages on Blocks
      • About Event Resources
        • Managing Event Resources
        • Copying/Moving Resources
        • Applying Discounts to Event Resources
        • Managing Resource Notes
        • Editing Event Menu Resources
        • Managing Custom Menu Items
        • Managing Custom Items
        • Managing Multi-Choice Menus
      • Managing Event Waitlist
  • 4 Front Desk
    • Prerequisites for Front Desk
      • Prerequisites for Pre Register Arrival Reservations
      • Prerequisites for Hold Rooms
      • Prerequisites for Swapping or Shifting Assigned Rooms
      • Prerequisites for Managing Reservation Queue Status
      • Prerequisites for eSignature Registration Cards
      • Prerequisites for Advanced Check In
      • Prerequisites for Multiple Reservations (Mass Check In)
      • Prerequisites for Managing Welcome Offers
      • Prerequisites for Advanced Folio Payment (Prepayment)
      • Prerequisites for Reversing (Cancelling) Check-In
      • Prerequisites for Checking Out with an Open Folio
      • Prerequisites for Scheduling Checkout
      • Prerequisites for Reinstating Checked Out Reservation
      • Prerequisites for Managing Guest Messages
      • Prerequisites for Generating Batch Registration Cards
      • Prerequisites for Running AI Room Assignment
      • Prerequisites for Wake Up Calls
      • Prerequisites for Key Packet Labels
    • Arrivals and Check In
      • Pre Register Arrival Reservations
      • Creating a Walk In Reservation
      • Managing Rooms on Hold
      • Swapping or Shifting Assigned Rooms
      • Managing Reservation Queue Status
      • Managing eSignature Registration Cards
      • External Guest Notifications
        • External Guest Notifications Conditions and Assumptions
        • External Guest Notifications Impact
        • Flagging a Reservation for External Guest Notifications
      • Checking in Reservations
        • Advance Checking In Reservations
          • Advance Check In (with ETR) a Single Reservation
          • Advance Check In (with ETR) Multiple Reservations (Mass Advance Check In)
          • Advance Check In (with ETR) and Auto Assign Rooms to Multiple Reservations (Mass Advance Check In)
          • Auto Check In of Advance Checked In Reservations
          • Modifying an Advance Checked In Reservation
            • Reversing Advance Checked In Reservations
          • Advance Check In
          • Advance Check In Conditions and Assumptions
          • Advance Check In Impact
          • Troubleshooting Advance Check In
        • Checking In Multiple Reservations (Mass Check In)
      • Managing Welcome Offers
      • About Advanced Folio Payment (Prepayment)
    • In House
      • Reversing (Cancelling) Check-In
      • Moving an In House Reservation
    • Departures and Checkout
      • Using Quick Check-Out
      • Checking Out Reservations
        • Checking Out Reservations with Open Folio
        • Closing an Open Folio Reservation
      • Scheduling a Checkout
      • Checking Out Reservations Early
      • Reinstating Checked Out Reservations
    • Front Desk Workspace
      • Managing Guest Messages
      • Generating Batch Registration Cards
      • Running AI Room Assignment
      • Wake Up Calls
        • Managing Guest Wake Up Calls
      • (Batch) Room Assignment
      • Available Room Search
      • Key Packet Labels
  • 5 Inventory
    • Prerequisites for Inventory
      • Prerequisites for Restrictions
      • Prerequisites for Sell Limits
      • Prerequisites for Forecasting Housekeeping Services
      • Prerequisites for Using the Housekeeping Board
      • Prerequisites for Managing Room Discrepancies
      • Prerequisites for Managing Maintenance Requests
      • Prerequisites for Out of Order
      • Prerequisites for Out of Service
      • Prerequisites for Managing Room Conditions
      • Prerequisites for Using the Attendant Console
      • Prerequisites for Task Sheets
      • Prerequisites for Using the Task Sheet Companion
      • Prerequisites for Using Room Rotation
    • Restrictions
      • Managing Restrictions
    • Property Availability
      • Viewing Property Availability
      • Sell Limits
        • Setting Sell Limits
    • Room Management
      • Forecasting Housekeeping Services
      • Using the Housekeeping Board
      • Managing Room Discrepancies
      • Viewing Floor Plans
      • Managing Room Maintenance Requests
      • Managing Out of Order Rooms
      • Managing Out of Service Rooms
      • Managing Room Conditions
      • Viewing Property Site Plan Images
      • Using the Attendant Console
    • Task Sheets
      • Generating Task Sheets
      • Managing Task Sheets
      • Generating Task Sheet Reports
      • Using the Task Sheet Companion
        • Task Companion Auto-Priority
    • Using Room Rotation
      • Viewing Room Ownership
      • Managing Room Rotation Points
      • Managing Reservation Rotation Points
  • 6 Financials
    • Prerequisites for Financials
      • Prerequisites for Accounts Receivables
      • Prerequisites for Accounts Receivables Fixed Charges
      • Prerequisites for Accounts Receivable Traces
      • Prerequisites for Viewing and Managing Invoice Details
      • Prerequisites for Transferring Invoice Charges
      • Prerequisites for Finalizing Invoices
      • Prerequisites for Comp AR Accounts
      • Prerequisites for Credit Bills for Folios
      • Prerequisites for Debit Bills for Folios
      • Prerequisites for Generating a ProForma Invoice
      • Prerequisites for Redeem Prepaid (Gift) Cards
      • Prerequisites for Posting a Comp Redemption
      • Prerequisites for Adjusting Custom Charges
      • Prerequisites for Posting Service Recovery Adjustment Charges
      • Prerequisites for Void Folios
      • Prerequisites for Managing Package Allowances and Charges
      • Prerequisites for Managing Prepaid (Gift) Cards
      • Prerequisites for Auto Folio Settlement
      • Prerequisites for Currency Exchange
      • Prerequisites for Managing Global Membership Exchange Rates
      • Prerequisites for Charging Purchases Using Post It
      • Prerequisites for Sending Fiscal Commands
      • Prerequisites for Sending Failed Fiscal Payloads
      • Prerequisite for Managing Commissions
      • Prerequisites for Internal Charge Numbers
      • Prerequisites for Comp Accounting
      • Prerequisites for Comp Posting Journal
      • Prerequisites for Comp Routing Instructions
      • Prerequisites for Comp Requests
      • Prerequisites for Player Snapshot
      • Prerequisites for Player Statistics
      • Prerequisites for Working with Comp Windows
      • Prerequisites for Settling and Printing Comp Folios
      • Prerequisites for Income Audit
      • Prerequisites for Viewing the Billing Summary
      • Prerequisites for End of Day
    • Accounts Receivables
      • Managing Accounts Receivables Accounts
      • Managing Accounts Receivables Fixed Charges
      • Managing Accounts Receivables Notes
      • Managing Accounts Receivable Traces
      • Managing AR Account Invoices and Payments
        • Managing AR Invoice Payments
        • Reversing AR Invoice Payments
        • Unapplying Payments
        • Viewing Payment History
        • Compressing Invoices
        • Viewing and Managing Invoice Details
        • Transferring Invoice Charges
          • Transferring Invoices or Payments to a Different AR Account
        • Finalizing Invoices
      • Viewing Accounts Receivable Aging
      • Viewing Accounts Receivables Future and Past Stays
      • Viewing Accounts Receivables Accounts Changes Log
      • Viewing Accounts Receivable Year View
      • Generating Accounts Receivable Reminder Letters
      • Generating Batch Account Receivable Reminder Letters
      • Creating and Generating Accounts Receivable Statements
      • Generating Account Receivable Account Batch Statements
      • Managing Direct Bill Transfers
      • Accounts Receivables Batch Charges
      • Using Accounts Receivable Transaction Research
      • Accounts Receivables Credit Card Transfer
        • Managing AR Credit Card Transfer
      • Comp AR Accounts
    • Cashiering and Finance
      • Using Credit Limit Overage
        • Credit Card Limit Overage Processing Prerequisites
        • Credit Card Limit Overage Processing
        • Setting Up Automatic Processing of Credit Card Limit Overages
        • Credit Limit Overages Screen
        • Credit Limit Overages Conditions/Assumptions
      • Selecting Folio Styles for Viewing, Printing
        • Printing Folios for Banquet Charges
        • Detailed Folio (Date) (1)
        • Transaction Code Summary Per Day (Code) (2)
        • Transaction Code Summary Per Stay (Code) (3)
        • Arrangement Summary Per Day (Date) (4)
        • Arrangement Summary Per Stay (Date) (5)
        • One Line Per Day (Date) (6)
        • Daily Summary for Groups (Date) (7)
        • Person Summary for Groups (Date) (8)
        • Detailed Folio (Room) (9)
        • Summary by Stay and Check Number. (Date) (10)
        • Resort Hotel Folio (Date) (11)
        • Daily Plan (Date) (12)
        • Arrangement Summary (Date) (13)
        • Summary by Check Number (Date) (14)
        • Group Folio Subtotal (Date) (15)
        • Group Folio Subtotal Per Guest (Date) (16)
        • Group Folio Subtotal per Trn Code (Date) (17)
        • Group Summary Folio (Room) (18)
        • Group Folio Subtotal Per Room (Date) (19)
        • Group Summary Folio (Alpha) (20)
        • Banquet Folio by Revenue Types (21)
        • Banquet Event (Time) (22)
        • Daily Plan (Room) (23)
        • Detailed Folio (Package) (24)
        • Group Folio (Package) (25)
        • Detailed Folio (Name) (26)
        • Detailed Folio (Generates) (27)
      • Managing Historical Folios
        • Credit Bills for Folios
        • Debit Bills for Folios
      • Manage Billing
        • Generating a Folio for a Billing Window
        • Generating a ProForma Invoice
        • Charges Adjustment and Payments
          • Posting Payments to a Reservation Account
          • Posting an Adjustment Charge to a Reservation Account
          • Posting Charges to a Reservation Account
          • Moving Posted Transactions from One Folio Window to Another
          • Posting a Rate Code Charge to a Reservation Account
          • Redeem Prepaid (Gift) Cards
          • Posting Credit Card Rebates to a Reservation Account
          • Posting a Comp Redemption
          • Splitting Charges and Payments
          • Editing Charge Details
          • Adjusting Custom Charges
          • Posting Service Recovery Adjustment Charges
          • Reversing Direct Bill Settlement
          • Transferring Guest Folio Postings
          • Transferring Credit Card Payments with Surcharges
          • Settling a Reservation Account Balance
        • Viewing a POS Check Image for a Charge
        • Cashier Login
        • Pre Stay and Post Stay Charging
        • Viewing the Billing Summary
        • Searching Reservation Transactions
        • Void Folios
        • Managing Package Allowances and Charges
        • Reversing Advance Bill for Deposits
      • About Membership Auto Discounting
      • Generating Batch Folios
        • Auto Folio Settlement
          • Running the Batch Folio Process for Automatic Folio Settlement
      • Posting Batch Charges
      • Processing Batch Deposits
      • Credit Card Settlement
        • Settling Credit Card Transactions
      • Managing Prepaid (Gift) Cards
      • Managing Currency Exchange
        • Managing Currency Exchange Rates
        • Managing Global Membership Exchange Rates
      • Charging Purchases Using Post It
      • Managing Receipt History
      • Open Cashiers
      • Closing Cashiers
      • Generating Cashier Reports
      • Viewing Posting Journal
      • Sending Fiscal Commands
      • Sending Failed Fiscal Payloads
    • Commissions
      • Detaching Reservations from Travel Agent or Source
      • Attaching Travel Agents / Sources to Reservations
      • Managing Commission Payment Holds
      • Transferring Zero Commissions to History
      • Processing Commission Payments
      • Researching Reservations Commission Details
    • Internal Charge Number
      • Reviewing Postings to the Internal Charge Number in the Posting Journal
      • Accessing an Internal Charge Number from the Changes Log
      • Internal Charge Number Setup
      • Troubleshooting Internal Charge Numbers
      • Internal Charge Number Impact
      • Internal Charge Number Conditions/Assumptions
    • Comp Accounting
      • Comp Posting Journal
        • Managing Comp Transactions
      • Comp Routing Instructions
        • Managing Comp Routing Instructions
        • Managing Comp Requests
      • Player Snapshot
        • Viewing a Player’s Snapshot
      • Viewing Player Statistics
      • Searching for and Transferring Comp Postings
      • Working with Comp Windows
        • Transferring Transactions to Comp Windows
      • Settling and Printing Comp Folios
    • About End of Day
      • Running End of Day
      • Income Audit
        • Managing Income Audit
        • Print Interim Reports
      • Update the Business Date
      • Post Room and Tax
      • Running End of Day Additional Procedures
      • End of Day and Reservation Statistics
      • Managing End of Day Reports
      • Print Final Reports
  • 7 Channel
    • Managing Channel Inventory
      • Managing Channel Sell Limits
  • 8 Miscellaneous
    • Prerequisites for Miscellaneous
      • Prerequisites for Property Interface Control
      • Prerequisites for Managing Service Requests
      • Prerequisites for Logging It
      • Prerequisites for Track It
      • Prerequisites for Exports
      • Prerequisites for Export Mapping
      • Prerequisites for eFolio Exports
      • Prerequisites for Monitoring Fiscal Business Event Status
      • Prerequisites for Supporting Documents
    • Property Brochure
    • Property Interface Control
      • Managing a Room Key / Door Lock Property Interface
    • Managing Service Requests
    • Viewing Changes Log Details
    • Managing Log It
    • Track It
      • Managing Track It Requests
    • Exports
      • Managing Exports
        • Generating Exports
        • Managing Export Columns
        • Managing Export Definitions
        • Managing Export File Delivery
        • Managing Export Results
        • Using the Expression Editor
      • Membership Template Catalogue
      • About Back Office Exports
      • Responsys Profile Exports
      • Responsys Property Exports
      • Responsys Reservation Exports
      • Responsys Transaction Exports
      • Generic XML Back Office Export
        • Generic XML Back Office Export-Specifications
          • Revenue Export
          • City Ledger Export
          • Bills Export
          • Statistics Export
          • Customer Export
      • Creating a Component Export File
      • Managing Scheduled Exports
      • Export Mapping
        • Managing Export Mappings
        • Managing Export Mapping Types and Codes
      • General Export Template Catalogue
      • Using eFolio Exports
      • Export APIs
        • Create HESTA Statistics Exports
        • Post HESTA Statistics Export
        • Set / View Global Variable Name Reference
        • Get Report Table ID for Last / Current Export
        • Get Cached Value of Export Data Passed from Package Global Variable
        • Set Start Date for Exports
        • Set End Date for Exports
        • Get Currency Exchange Rate
        • Get Block Code for Resort / Allotment
        • Get Reservation External Reference Number
        • Get Reservation Guest Name
        • Check for Existing Resort Export
        • Get Current Business Date
        • Get Parameter Value Configured for Logged-in Resort
        • Get the Resort Code of the Logged-in Resort
        • Set Business Date for a Given Session
        • Get the Property’s Date
        • Get BOF Interface Code2
        • Get Checked Out Reservations for Specified Dates
        • Get Considered Date of a Reservations Export
        • Get Considered Date of an Export
        • Get External Reference Value from Membership
        • Get Hotel Code
        • Get Include Guests without VAT Number Indicator
        • Get Minimum Amount
        • Get Report ID of the Export Data
        • Get the Export Country
        • Get the Export’s “From Date”
        • Get the Export’s “To Date”
        • Set the Export’s “End Date”
        • Initialize Buckets Summed Value
        • Initialize/Set Export Type
        • Set Global Data to Date
        • Set Age Credit
        • Get Parameter Method
        • Get Parameter Value
        • Get External Reference
        • Set Global Variable
        • Get Last Report ID
        • Get the Number of Cached Records
        • Create Export Data for Italian ASTAT
        • Create Export Data for Istat Firenze
        • Clean Export Data for Istat Firenze
        • Create Export Data for Istat Puglia Region
        • Create Export Data for Istat Veneto Region
        • Create Export Data for Vietnam Vat
        • Clean Export Data for Vietnam Vat
        • Get the Commission Code for Profile
        • Get Total Available Rooms for the Property
        • Set Trial Balance Statistics Export
        • Create Export Data for Austria Cash Register
        • Clean Export Data for Austria Cash Register
        • Set Value Of Start Date
        • Set Gen Export
        • Set Export for CODENTX
        • Set Export for CODESVC
        • Get Last Report ID
        • Get Next Export Sequence
        • Get Export Value
        • Get Property Codes
        • Get Next Invoice
        • Get C Operating Unit
        • Get Property Primary Code
        • Clean Export Data for Italy
        • Create Export Data for Italy
        • Create JPK Export for Poland
        • Clean JPK Export for Poland
        • Create SAFT Export for Portugal
        • Clean SAFT Export for Portugal
        • Create Export Data for France 
        • Clean Export Data for France 
        • Create Export for India
        • Get the Version Information  
        • Get Total Count of Records for ALL 
        • Get Total Count of Records for TMP 
        • Get Number Of Rooms Reserved 
        • Get Province 
        • Get Country ID
        • Get City ID
        • Get Rooms By Date
        • Get Physical Inventory
        • Get Available Beds
        • Get Last Reservation ID
        • Get Last Group
        • Get Name ID
        • Get Membership Level 
        • Get Commission Code For Rate Code
        • Get Profile Info
        • Fix Characters
        • Get the Country Description
        • Get State Description
        • Get Out of Service Room Count 
        • Get Out of Order Room Count
        • Get Bill Generation Date 
        • Get Export Considered Run Date
        • Determine Value Type
        • Convert Business Date
        • Get Payment Methods
        • Get New Time
        • Get Property Currency
        • Get Property Language
        • Get Timezone
        • Search Entity Detail Translation
        • Set Bucket Code Type
        • Get Export Start Date
        • Get Availability
        • Get COMM End Date
        • Get COMM Check Number
        • Get COMM Begin Date
        • Get COMM Begin Date
        • Get COMM Account ID
        • Set Data To Date
        • Get All Export Values
        • Get Filename Format
        • Set Data From Date
        • Get Date Iteration 
        • Get Export Data ID
        • Get Export Mode
        • Get ISO Language Code
        • Get Data to Folio 
        • Get Data From Folio 
        • Get Cash Register ID 
        • Get ISO Date Format
        • Get District Code
        • Get Data From Date 
    • Using Telephone Operator
    • Managing Telephone Book Categories and Entries
    • Monitoring Business Event Queue
    • Monitoring IATA Exception
    • Monitoring ADS Error Message
    • Monitoring Fiscal Business Event Status
    • Using Supporting Documents
  • 9 Reports
    • Prerequisites for Reports
      • Prerequisites for Stationery Editor
      • Prerequisites for Activity Reports
      • Prerequisites for Blocks and Groups Reports
      • Prerequisites for Business Block Change Log Report
      • Prerequisites for Actual Business Block Rooms Report
      • Prerequisites for Block Conversion
      • Prerequisites for Cancellation Summary Report
      • Prerequisites for Group Room Pace (BI) Report
      • Prerequisites for Room and Catering Revenue Pace (BI)
      • Prerequisites for Contract Merge Reports
      • Prerequisites for Month End Details Report
      • Prerequisites for Catering Configuration Reports
      • Prerequisites for Event Reports
      • Prerequisites for Sales Manager Progress (BI)
      • Prerequisites for Sales Account Reports
      • Prerequisites Manage Scheduled Reports
      • Prerequisites for Managing QR Code Definitions
    • Generating Reports
    • Working with Watermarks
    • About Stationery Editor
      • Using Stationery Template Editor
        • Template Preparation and Sample Data
        • Identifying Placeholders and Groups
        • Adding Images and QR Codes
        • Formatting Date and Numbers
        • Using Conditional Formatting
        • Adding Hyperlinks
        • Special Font Handling
          • Asian Character Sets
          • Using Barcode Fonts
        • Extended SQL and XSL Functions
        • Previewing Template using Sample XML
        • Saving RTF Template
      • Updating Customized Stationery with Current Data Model
      • Configuring Stationery Templates
      • Installing Oracle BI Publisher Desktop on a Workstation
    • Report Descriptions
      • Accounts Receivable Reports
        • Accounts Receivable Aging Summary for All Types (arallagetype)
      • Activity Reports
        • Activity Report (rep_activity_rep with rep_activity.fmx)
        • Activity Summary Matrix Report (rep_srep_act_summary.rep with rep_srep_act_summary.fmx)
      • Arrivals Reports
        • Arrivals: Detailed Report (res_detail)
      • Blocks and Groups Reports
        • Banquet Event Order – 1 Column (Sample_BEO_1Column.Rep with Rep_BEO_1Column.FMX)
        • Banquet Event Order – 2 Column (SAMPLE_BEO_2COLUMN.REP)
        • Banquet Event Order – 2 Column FB (SAMPLE_BEO_2COLUMN_FB.REP)
        • Banqueting F&B Plan (rep_fbplan.rep with rep_fbplan.fmx)
        • Block Actual Report (rep_actbb_p)
        • Block Actual Pick Up Report (rep_actbh)
        • Block Cancellation Summary Report (rep_cancel_summary.rep)
        • Block Conversion (rep_block_conversion.rep)
        • Block Information Report (resblkinfo)
        • Business Block Change Log (rep_bookchanglog.rep with rep_bookchglog.fmx)
        • Business Block Lead Time Report (rep_block_leadtime)
        • Business Block Total Spend Report (rep_busblock_spend.rep with rep_busblock_spend.fmx)
        • Contract Merge Report (Based on Sample_Cont_Merge.RTF with Rep_Cont_Merge.FMX)
        • Deposit Report (rep_deposit.rep with rep_deposit.fmx)
        • Forecast/Availability Book (rep_rooms.rep with rep_rooms.fmx)
        • Group Room Pace (BI) Report (rep_group_rooms_pace_bi.rtf with rep_group_rooms_pace_bi.fmx)
        • Group Room Reservation Sheet (Sample_GRMRES_Sales_STD.Rep with Sample_GRMRES_Sales_STD.fmx)
        • Month End Details Report (BI) (rep_month_end_details_bi with rep_month_end_details_bi
        • Pro Forma Invoice Generates Report (Rep_Proforma_Invoice)
        • Quote Report (sample_sc_quote)
        • Room and Catering Revenue Pace (BI) (rep_room_cat_rev_pace_bi.rtf with rep_room_cat_rev_pace_bi.fmx)
      • Catering Configuration Reports
        • Daily Menu Item List (rep_menuitem.rep with rep_menuitem.fmx)
        • Menu Information (Rep_Menuinfo.Rep with Rep_Menuinfo.fmx)
        • Menu Item List (Rep_Mitemdtl.Rep with Rep_Mitemdtl.fmx)
      • Commissions Reports
        • Commissions Prepayment Report (prepayment)
      • Comp Accounting Reports
      • Configuration Reports
      • Departures Reports
        • Departures Report (departure_all)
      • End of Day Reports
        • Group Business - In-House Detail Report (nagrpbusiness)
      • Event Reports
        • Banquet Check Folio by Revenue Type/Group (sample_bqt_chk_folio_by_rev rep with rep_banquet_check_folio.fmx)
        • Banquet Check Folio by Event (sample_bqt_chk_folio_by_event rep with rep_banquet_check_folio.fmx)
        • Catering Pace / Progress Reports (rep_catering_progress.rep with rep_catering_progress_bi.fmx)
        • Catering Summary Report (rep_catering_summary.rep with rep_catering_summary.fmx)
        • Daily Catering Forecast (rep_ev_forecast.rep with rep_ev_forecast.fmx)
        • Daily Forecast (rep_daily_forecast.rep with rep_daily_forecast.fmx)
        • Daily/Weekly List of Events – Detailed (sample_event_list_detailed.rep with rep_evord.fmx)
        • Equipment List (rep_equipment_list.rep with rep_equipment_list.fmx)
        • Event Note Change Log Report (rep_event_note_changelog)
        • Function Space Utilization Report (rep_fs_utilization.rep with rep_fs_utilization.fmx)
        • Item Availability Report (rep_item_availability.rep with rep_item_availability.fmx)
        • Menu Cost Report (rep_menu_cost.rep with rep_menu_cost.fmx)
        • Meal Type Forecast by Day (BI) (rep_meal_type_forecast_bi rtf with rep_meal_type_forecast_bi.fmx)
        • Monthly Catering Forecast (rep_month_forecast.rep with rep_month_forecast.fmx)
        • Posted Event Revenue Report (rep_posted_event_revenue rep with rep_posted_event_revenue.fmx)
        • Sales Manager Progress (BI) (rep_mgr_progress_bi.rtf with rep_mgr_progress_bi.fmx)
      • Financials Reports
        • Financial Payment and Revenue Report (findeptcodes)
        • Trial Balance Report (trial_balance)
      • Forecast Reports
        • History and Forecast Report (history_forecast)
        • Package Forecast Report (pkgforecast)
        • Reservation Forecast Report (res_forecast2)
        • Yearly Forecast Report (stat_forecastyearly)
      • Guests In-House Reports
        • Deposit Activity Report (deposit_activity)
        • Guests In-House Rate Check Report (giratecheck)
      • Housekeeping Reports
        • Housekeeping Status Report (hk_allstatus)
      • Miscellaneous Reports
      • Profiles Reports
        • Profile Production Statistics Report (profileproductivitystat) 
        • Profile Productivity Statistics-Detailed Report (profile_productivity_detailed)
      • Reservations Reports
        • Reservation Booking Pace Report (reservation_pace)
        • Reservation By Report (resreserved)
        • Reservation Summary Report (ressummary)
      • Sales Account Reports
        • Account Statistics Report (rep_acc_stats.rep with rep_acc_stats.fmx)
      • Statistics Reports
        • Matrix Report (matrix_report)
      • Yield Management Reports
    • Managing Reports
    • Managing Shift Reports
    • Managing Scheduled Reports
    • Report Groups
      • Managing Report Groups
      • Stationery Report Groups
    • Managing Definable Manager’s Report
    • Copying Reports to Multiple Properties
    • Managing QR Code Definitions
• Part II OPERA Cloud Mobile Application
  • 10 Overview
    • Prerequisites for OPERA Cloud Mobile Application
      • Prerequisites for Mobile Task Companion
      • Prerequisites for Room Maintenance
      • Prerequisites for Room Status
      • Prerequisites for Post It
      • Prerequisites for Track-It Requests
      • Prerequisites for Queue Rooms
    • Task Companion (Housekeeping)
    • Room Maintenance
    • Heartbeat
    • Room Status
    • Post it
    • Track-It Requests
    • In House
    • Queue Rooms
• Part III Administration
  • 11 Enterprise Administration
    • Prerequisites for Enterprise Administration
      • Prerequisites for Deleting Page Composer Customization
      • Prerequisites for Presentation Panel Tabs
      • Prerequisites for User Defined Fields and Values
      • Prerequisites for Electronic Registration Cards
      • Prerequisites for Closing Scripts
      • Prerequisites for Configuring Chain
      • Prerequisites for Configuring Service Request Priorities
      • Prerequisites for Configuring Service Request Codes
      • Prerequisites for Configuring Delivery Status
      • Prerequisites for Configuring Corporate Information
      • Prerequisites for Configuring Images
      • Prerequisites for Track It
    • User Interface Management
      • Deleting Page Composer Customization
      • Configuring Presentation Panel Tabs
      • UDF Groups and Values
        • Configuring UDF Groups
        • Configuring UDF Values
    • Copying Configuration Codes to Multiple Properties
    • Chain and Property Management
      • Configuring Properties
      • Configuring Departments
      • Configuring Electronic Registration Card Templates
      • Configuring Hubs
      • Configuring Job Titles
      • Configuring Property Brochure Master Data
      • Configuring Property Detail Categories
      • Configuring Property Details
      • Configuring Property Types
      • Configuring Closing Scripts
      • Configuring Amenities
      • Configuring Attraction Categories
      • Configuring Attractions
      • Configuring Chain
      • Configuring Airports
      • Configuring Note Types
      • Configuring Transportation
      • Configuring Service Request Priorities
      • Configuring Service Request Codes
      • Configuring Communication Methods
      • Configuring Delivery Status
    • Configuring Corporate Information
      • Configuring Brand Codes
      • Configuring Business Units 
      • Configuring Department Codes
      • Configuring Divisions
      • Configuring Hotel Categories
      • Configuring Operating Units
    • Configuring Images
      • Configuring Floor Plans
      • Configuring Property Image for the Property Brochure
    • OPERA Controls
      • OPERA Cloud Subscription Matrices
        • Sales and Event Management Functionality Matrix
        • Loyalty Functionality Matrix
      • Configuring OPERA Controls
      • OPERA Controls — Accounts Receivables
      • OPERA Controls — Activity
      • OPERA Controls — Blocks
      • OPERA Controls — Cashiering
      • OPERA Controls — Channel Management
      • OPERA Controls — Commissions
      • OPERA Controls — Comp Accounting
      • OPERA Controls — Country Specific
      • OPERA Controls — Credit Card
      • OPERA Controls — End of Day
      • OPERA Controls — Events
      • OPERA Controls — Exports
      • OPERA Controls — Front Desk
      • OPERA Controls — General
      • OPERA Controls — IFC
      • OPERA Controls — Inventory Management
      • OPERA Controls — Look To Book Sales Screen
      • OPERA Controls — Membership
      • OPERA Controls — Profile
      • OPERA Controls — Rate Management
      • OPERA Controls — Reservations
      • OPERA Controls — Room Management
    • Configuring Track It
      • Configuring Track It Types
      • Configuring Track It Locations
      • Configuring Track It Actions
  • 12 Inventory Administration
    • Prerequisites for Inventory Administration
      • Prerequisites for Out of Order and Out of Service Reasons
      • Prerequisites for Rooms Conditions
      • Prerequisites for Room Classes
      • Prerequisites for Configuring Room Hierarchy (Room) Classes
      • Prerequisites for Configuring Room Hierarchy (Room) Types
      • Prerequisites for Room Maintenance
      • Prerequisites for Configuring Room Pool Mapping
      • Prerequisites for Configuring Buildings
      • Prerequisites for Configuring Floor Mapping
      • Prerequisites for Configuring Floors
      • Prerequisites for Configuring Bed Types
      • Prerequisites for Function Space Management
      • Prerequisites for Rental Codes
      • Prerequisites for Housekeeping Task Scheduling
      • Prerequisites for Housekeeping Tasks
      • Prerequisites for Room Rotation
      • Prerequisites for Configuring Scheduled Task Credit Rules
    • Accommodation Management
      • Housekeeping Section Groups and Sections
        • Configuring Housekeeping Section Codes
        • Configuring Housekeeping Section Groups
      • Housekeeping Attendants
        • Configuring Housekeeping Attendant Information
      • Out of Order and Out of Service Reason Codes
        • Configuring Out of Order and Out of Service Reasons
      • Room Conditions
        • Configuring Room Conditions
        • Configuring Hold Room Conditions
      • Configuring Rooms Inventory
        • Configuring Room Classes
        • Configuring Room Types
        • Configuring Rooms
      • Configuring Room Hierarchy (Room) Classes
      • Configuring Room Hierarchy (Room) Types
      • Configuring Room Features 
      • Configuring Room Maintenance Codes
      • Configuring Room Pools 
      • Configuring Room Pool Mapping
      • Configuring Buildings
      • Configuring Building Groups
      • Configuring Floor Mapping
      • Configuring Floors
      • Configuring Bed Types
    • Function Space Management
      • Configuring Function Spaces
        • Configuring Function Space Primary Details
        • Configuring Function Space Additional Details
        • Configuring Function Space Dimensions and Details
        • Configuring Function Space Setup Styles
        • Configuring Function Space Rental Code Details
        • Configuring Function Space Rental Combination Components
      • Configuring Function Space Types
      • Configuring Function Space Locations
      • Configuring Event Types
      • Configuring Rental Codes
      • Configuring Setup Styles
    • Task Sheets
      • Housekeeping Task Scheduling
        • Configuring Housekeeping Tasks for Scheduling
        • Configuring (Room Type) Task Schedules
        • Configuring (Task) Supplies
        • Configuring Scheduled Task Credit Rules
      • Configuring Housekeeping Tasks
      • Configuring Task Sheet Room Details
    • About Room Rotation
      • Configuring Room Rotation Setup
        • Configuring Rotation Period
        • Configuring Rotation Point Rules
        • Configuring Rotation Owner (Occupied) Multiplier
        • Configuring Rotation Out of Order / Out of Service Multipliers
      • Configuring Rotation Revenue Transaction Codes
      • Configuring Owner Room Grades
      • Configuring Rotation Override Reasons
      • Configuring Rotation Adjustment Reasons
  • 13 Financial Administration
    • Prerequisites for Financial Administration
      • Prerequisites for Accounts Receivable Configuration
      • Prerequisites for AR Restricted Reasons Configuration
      • Prerequisites for Budget Forecast Entry
      • Prerequisites for Configuring Auto Folio Settlement Rules
      • Prerequisites for Configuring Folio Copy Legend
      • Prerequisites for Configuring Folio Arrangement Codes
      • Prerequisites for Configuring Group Arrangement Codes
      • Prerequisites for Custom Numbers
      • Prerequisites for Configuring Custom Charges Exemption
      • Prerequisites for Configuring Custom Charges
      • Prerequisites for Configuring Daily Plans
      • Prerequisites for Configuring Expense Arrangement Codes
      • Prerequisites for Configuring Package Arrangements
      • Prerequisites for Configuring Fiscal Period Reporting
      • Prerequisites for Foreign Currency Codes
      • Prerequisites for Configuring Foreign Currency Limits
      • Prerequisites for Setting Up No Show Posting Rules
      • Prerequisites for Shift Drop Locations and Bag Numbers
      • Prerequisites for Configuring Tax Types
      • Prerequisites for Configuring Currency Exchange Service Taxes
      • Prerequisite for Commissions
      • Prerequisites for Stop Processing Reason Codes
      • Prerequisites for Comp Accounting
      • Prerequisites for Comp Redemption Codes
      • Prerequisites for Comp Routing Codes
      • Prerequisites for Comp Types
      • Prerequisites for Oracle Fiscal Integration Service (OFIS)
      • Prerequisites for Package Codes
      • Prerequisites for Rate Seasons
      • Prerequisites for Configuring Display Sets
      • Prerequisites for Base Rates
      • Prerequisites for Dynamic Base Rates
      • Prerequisites for Advanced Daily Rates
      • Prerequisites for Advanced Dynamic Base Rates
      • Prerequisites for Best Available Rates (BAR)
      • Prerequisites for Dynamic BAR Based Rates
      • Prerequisites for BAR Based Rates
      • Prerequisites for Managing Rate Code Approval
      • Prerequisites for Rate Code Restrictions
      • Prerequisites for Rate Code Default Routing Instructions
      • Prerequisites for Configuring Multi Transaction Code Rate Codes
      • Prerequisites for Configuring Daily Rates
      • Prerequisites for Configuring Best Available Rate Schedules
      • Prerequisites for Occupant Threshold Pricing
      • Prerequisites for Configuring Advanced Rate Code Posting Rhythms
      • Prerequisites for Rate Tiers
      • Prerequisites for Configuring Rate Code Protection
      • Prerequisites for Promotion Codes
      • Prerequisites for Promotion Codes with Comp Routing Instructions
      • Prerequisites for Hurdle Rates
      • Prerequisites for Yield Management
      • Prerequisites for Configuring Rate Groups
      • Prerequisites for Property Calendar
      • Prerequisites for Day Types
      • Prerequisites for Interim / Final Procedures and Reports
      • Prerequisites for Transaction Diversion
      • Prerequisites for Revenue Buckets
      • Prerequisites for Routing Codes
      • Prerequisites for About Rounding Factors
      • Prerequisites for Transaction Code Protection
      • Prerequisites for Configuring Articles
      • Prerequisites for Configuring Revenue Type Mapping
      • Prerequisites for Credit Card Types
      • Prerequisites for Configuring Transaction Discount Rules
      • Prerequisites for Rate Code Posting Rhythm
    • About Accounts Receivable Configuration
      • Configuring Accounts Receivable Account Types
      • Configuring AR Restricted Reasons
    • Budget Forecast Entry
    • Configuring Cashiering Components
      • Configuring Adjustment Reason Codes
      • About Credit Card Authorization Rules
        • Configuring Advanced Authorization Rules
      • Configuring Auto Folio Settlement Types
      • Configuring Folio Types
      • Configuring Folio Copy Legend
      • Configuring Folio Arrangement Codes (Folio Grouping)
      • Configuring Group Arrangement Codes (Folio Grouping)
      • Configuring Cashiers
      • Configuring Custom Numbers
      • Configuring Custom Charges Exemption
      • Configuring Custom Charges
      • Configuring Daily Plans (Folio Grouping)
      • Configuring Expense Arrangement Codes (Folio Grouping)
      • Configuring Package Arrangement Codes (Folio Groupings)
      • Configuring Period Definition Years
      • Configuring Period Definition Periods
      • About Foreign Currency Codes
        • Configuring Foreign Currency Codes
      • Configuring Foreign Currency Limits
      • Configuring No Show Posting Rules
      • Translating Numbers to Words
        • Editing Number to Words Code Descriptions
      • Configuring Shift Drop Locations
      • Configuring Tax Types
      • Configuring Currency Exchange Service Taxes
      • Configuring Transaction Discount Rules
    • Commissions
      • Configuring Commission Bank Accounts
      • Commission Codes
        • Configuring Commission Codes
      • Configuring Stop Processing (Hold Payment) Reasons
    • Comp Accounting
      • Comp Authorizers and Authorizer Groups
        • Configuring Comp Authorizers
        • Configuring Comp Authorizer Groups
      • Comp Redemption Codes
        • Configuring Comp Redemption Codes
      • Comp Routing Codes
        • Configuring Comp Routing Codes
      • Comp Transaction Codes
        • Configuring Comp Transaction Codes
      • Comp Types
        • Configuring Comp Types
      • Comp Revenue Buckets
        • Configuring Comp Revenue Buckets
    • Setting up Pre Stay Charging Rules
    • Setting up Post Stay Charging Rules
    • Configuring Fiscal Management
      • Configuring Fiscal Commands
      • Configuring Fiscal Folio Bucket Codes
      • Configuring Fiscal Folio Bucket Types
      • Configuring Fiscal Folio Parameters
      • Configuring Fiscal Partners
      • Configuring Fiscal Terminals
    • Rate Management
      • About City Tax Function
      • Package Codes
        • Configuring Package Codes
        • Configuring Package Code Definition
        • Configuring Package Code Post Attributes
        • Configuring Package Code Pricing Schedule
        • Configuring Package Code Transaction Details
        • Package Posting Rhythms
      • Package Groups
        • Configuring Package Groups
      • Configuring Package Forecast Groups
      • Configuring Rate Classes
      • Configuring Rate Categories
      • Configuring Rate Seasons
      • Configuring Display Sets
      • About Rate Codes
        • Base Rates
        • Dynamic Base Rates
        • Configuring Advanced Daily Rates
        • Advanced Dynamic Base Rates
        • About Best Available Rates
        • Dynamic BAR Based Rates
        • BAR Based Rates
        • Configuring Rate Codes
          • Configuring Rate Code Rate Information
          • Configuring Rate Code Type
          • Configuring Rate Code Financial Details
          • Configuring Rate Code Negotiated Profiles
          • Managing Rate Code Approval
          • Configuring Rate Code Restrictions
          • Configuring Rate Code Pricing Schedules
          • Configuring Rate Code Sell Controls and Distribution
          • Configuring Rate Code Package Inclusions
          • Configuring Rate Code Access Exclusion
          • Configuring Rate Code Definition
          • Configuring Rate Code Default Routing Instructions
        • Configuring Multi Transaction Code Rate Codes
        • Configuring Daily Rates
          • Configuring Daily Rates Pricing Schedule
        • Configuring Best Available Rate Schedules
        • About Occupant Threshold Pricing
        • Age Buckets
        • About Rate Code Posting Rhythms
        • Configuring Advanced Rate Code Posting Rhythms
        • Rate Ownership
        • About Tiered Rate Codes
      • Configuring Rate Code Protection
      • Configuring Promotion Groups
      • Configuring Promotion Codes
      • About Hurdle Rates
        • Configuring Hurdle Rates
      • About Yield Management
        • Configuring Yield Adjustment Codes
        • Configuring Yield Categories
        • Configuring Yield Market Type
      • Configuring Rate Strategies
      • Configuring Rate Groups
      • Property Calendar
        • Configuring (Calendar) Event Codes
        • Configuring Day Types
    • End of Day (Night Audit) Procedures
      • Configuring Interim / Final Procedures and Reports
      • Mandatory or Optional End of Day Sequence Procedures
    • About Transaction Codes
      • Configuring Transaction Codes
      • About Transaction Diversion
        • Configuring Transaction Diversion
      • Revenue Buckets Overview
        • Configuring Revenue Buckets
        • Configuring Revenue Bucket Types
      • Configuring Routing Codes
      • Configuring Transaction Code Groups
      • Configuring Transaction Code Subgroups
      • Tax Generates
        • Configuring Generates
      • About Rounding Factors
      • Configuring Payment Methods
      • Configuring Transaction Code Protection (Ownership)
      • Configuring Articles
      • About Revenue Type Mapping
        • Configuring Revenue Type Mapping
        • Copying a Revenue Type Mapping
      • Configuring Credit Card Types
  • 14 Booking Administration
    • Prerequisites for Booking Administration
      • Prerequisites for Alerts
      • Prerequisites for Configuring Booking Types
      • Prerequisites for Configuring Block Cancellation Reasons
      • Prerequisites for Configuring Conversions
      • Prerequisites for Block Ranking
      • Prerequisites for Reservation Methods
      • Prerequisites for Configuring Sales Allowances
      • Prerequisites for Block Wash Schedule
      • Prerequisites for Cancel Penalties
      • Prerequisites for Cancel Penalty Schedules
      • Prerequisites for Reservation Deposit Rules
      • Prerequisites for Deposit Rule Schedules
      • Prerequisites for Reservation Types
      • Prerequisites for Reservation Type Schedules
      • Prerequisites for Catering Codes
      • Prerequisites for Configuring Sell Messages
      • Prerequisites for eCoupons
      • Prerequisites for Pre-Registration Rules
      • Prerequisites for Immigration Status
      • Prerequisites for Auto Attach Elements
      • Prerequisites for Configuring Room Assignment Ratings
      • Prerequisites for Discount Reasons
      • Prerequisites for Trace Texts
      • Prerequisites for Turnaway Codes
      • Prerequisites for Upgrade Rules
      • Prerequisites for Waitlist Codes
      • Prerequisites for Reservation Colors
      • Prerequisites for Resource Management
      • Prerequisites for Catering Packages / Event Templates
      • Prerequisites for Configuring Event Forecasts
      • Prerequisites for Item Class
      • Prerequisites for Configuring Item Inventory
      • Prerequisites for Configuring Item Pools
      • Prerequisites for Configuring Item Rate Rules
      • Prerequisites for Configuring Item Templates
      • Prerequisites for Configuring Meal Periods
      • Prerequisites for Configuring Menus
      • Prerequisites for Configuring Menu Items
      • Prerequisites for Configuring Sales Manager Goals
    • Reservation Alerts
      • Configuring Reservation Alert Messages
      • Global Alert (Rule) Definitions
        • Configuring Global Alert Rules
      • Configuring Welcome Offer Alerts Rules
    • Block Management Overview
      • Configuring Booking Types
      • Configuring Block Cancellation Reasons
      • Configuring Block Conversions
      • Configuring Destination Codes
      • Configuring Lost Reason Codes
      • Configuring Block Rankings
      • Configuring Rate Override Reasons
      • Configuring Refused Reasons Codes
      • Configuring Reservation Methods
      • Configuring Sales Allowances
      • Block Wash Schedules
        • Configuring Block Wash Schedules
      • Block and Catering Event Statuses
        • Configuring Block and Catering Event Status Codes
        • Configuring Block and Event Status Flow
    • Booking Rules and Schedules
      • Cancel Penalties (Cancellation Penalty Rules)
        • Configuring Cancel Penalties
      • Cancel Penalty Schedules
        • Configuring Cancel Penalty Schedules
      • Configuring Deposit Rules
      • Deposit Rule Schedules
        • Configuring Deposit Rule Schedules
      • Reservation Types
        • Configuring Reservation Types
      • Reservation Type Schedules
        • Configuring Reservation Type Schedules
    • Catering Codes
      • Configuring Menu Item Containers
      • Configuring Servings
    • Marketing Management
      • Configuring Marketing Cities
      • Configuring Market Codes
      • Configuring Market Groups
      • Configuring Marketing Region
      • Configuring Origin Codes
      • Configuring Sell Messages
      • Configuring Source Codes
      • Configuring Source Groups
    • Reservation Management
      • Configuring Reservation eCoupons
      • Configuring Pre-Registration Rules
      • Configuring Immigration Status
      • Auto Attach Elements
        • Configuring Auto Attachment Rules
      • Configuring Reservation Cancellation Reasons
      • Configuring Country Entry Points
      • Configuring Room Assignment Ratings
      • Configuring Discount Reasons
      • Configuring Guest Locators
      • Configuring Guest Messages
      • Configuring Guest Status
      • Configuring Guest Types
      • Configuring Property Move Reasons
      • Configuring Purpose of Stay 
      • Configuring Room Move Reasons
      • Configuring Trace Texts
      • Configuring Turnaway Codes
      • Upgrade Rules
        • Configuring Reservation Upgrade Rules
      • Waitlist
        • Configuring Waitlist (Reason) Codes
        • Configuring Waitlist Priorities
      • Configuring Reservation Colors
    • Resource Management
      • Configuring Catering Packages / Templates
      • Configuring Catering Template Events and Notes
      • Configuring Catering Template Resources and Notes
      • Configuring Catering Package Pricing
      • Configuring Catering Revenue Groups
      • Configuring Catering Revenue Types
      • Configuring Event Forecasts
      • Configuring Item Class
      • Configuring Item Inventory
      • Configuring Item Pools
      • Configuring Item Rate Rules
      • Configuring Item Templates
      • Configuring Meal Periods
      • Configuring Menu Classes
      • Configuring Menus
      • Configuring Menu Items
      • Configuring Menu Item Class
      • Creating a Menu
    • Configuring Sales Manager Goals
    • About AI Room Assignment
  • 15 Client Relations Administration
    • Prerequisites for Client Relations Administration
      • Prerequisites for Activities Configuration
      • Prerequisites for Activity Results
      • Prerequisites for Sales Activities Auto Traces
      • Prerequisites for Guest Loyalty Programs
      • Prerequisites for Membership Enrollment Codes
      • Prerequisites for Membership Enrollment Groups
      • Prerequisites for Membership Type Awards
      • Prerequisites for Validating Membership Numbers using an Integrated Solution
      • Prerequisites for Configuring (Sales) Account Types
      • Prerequisites for Alternate (Name) Language Titles
      • Prerequisites for Company Types
      • Prerequisites for Configuring Genders
      • Prerequisites for Keyword Types
      • Prerequisites for Configuring Location Types
      • Prerequisites for Configuring Pay Days
      • Prerequisites for Profile Name Validations
      • Prerequisites for Profile Protection
      • Prerequisites for Relationships
      • Prerequisites for Restriction Reasons
      • Prerequisites for Sales Information
      • Prerequisites for Configuring Industry Codes
      • Prerequisites for Advanced Titles
      • Prerequisites for Travel Agent Types
      • Prerequisites for VIP Levels
      • Prerequisites for Configuring Credit Ratings
      • Prerequisites for Membership Level Benefits
    • About Sales Activities
      • Configuring Activity Results
      • Configuring Activity Types
      • About Sales Activities Auto Traces
        • Configuring Activity Trace Codes
        • Configuring Activity Trace Definitions
        • Configuring Activity Trace Owner Mapping
    • Configuring Geographic Components
      • Configuring Birth Country Codes
      • About City and Postal Codes
        • Configuring Cities and Postal Code
      • Configuring Countries
      • Configuring Country Main Group Codes
      • Configuring Distance Type Codes
      • About District Codes
        • Configuring District Codes
      • Configuring Fiscal Guest Types
      • Configuring Identification Country Codes
      • Configuring Identification Types
      • About Language Codes
        • Configuring Language Codes
      • Configuring Nationalities
      • Configuring Region Codes
      • Configuring State Codes
      • Configuring Tax Category Codes
      • Configuring Tax Office Codes
    • Guest Loyalty Programs
      • Configuring Membership Claim Adjustment Limits
      • Configuring Membership Claim Origins
      • Configuring Membership Claim Types
      • Configuring Membership Enrollment Codes
      • Configuring Membership Enrollment Groups
      • Configuring Guest Enrollments for External Loyalty Programs
      • Configuring Membership Classes
      • Configuring Membership Types
        • Configuring Membership Type Additional Details
        • Configuring Membership Type Awards
          • Additional Steps for Payment Awards Configuration
        • Configuring Membership Level Benefits
        • Configuring Membership Type Details
        • Configuring Membership Type Folio Message
        • Configuring Membership Type Levels
          • Configuring Membership Type Level Rules
        • Configuring Membership Type Card Number Details
        • Configuring Membership Type Membership Handling
        • Configuring Membership Type Point Calculation and Tier Management
      • Validating Membership Numbers using an Integrated Solution
      • Configuring Membership Type Rules (Point Calculation Rules)
      • Configuring Membership Market Groups
      • Configuring Membership Property Groups
      • Configuring Membership Rate Groups
      • Configuring Membership Room Groups
      • Configuring Membership Revenue Groups
      • Configuring Membership Qualifying Rates
      • Configuring Membership Revenue Types
      • Configuring Membership Status Codes
    • Profile Management
      • Configuring Sales Account Types
      • Configuring Profile Lookup from External Systems
      • Address Formats
        • Configuring Address Formats
      • Configuring Address Types
      • Alternate (Name) Language Titles
        • Configuring Alternate Name Titles
      • Configuring Business Segments
      • Communication Types
        • Configuring Communication Types 
      • Configuring Company Types
      • Configuring Forecast Types
      • Configuring Frequency
      • Configuring Genders
      • Configuring Inactive Reasons
      • Configuring Keyword Types
      • Configuring Location Types
      • Configuring Mailing Action Codes
      • Configuring Global (Mailing) Action Codes
      • Configuring Pay Days
      • Preference Groups
        • Configuring Preference Groups
      • Preferences
        • Configuring Preference Codes
      • Profile Name Validations
        • Configuring Profile Name Validations
      • Configuring Profile Protection
      • Relationships
        • Configuring Relationships
      • Configuring Restriction Reasons
      • Sales Information
        • Configuring Account Priorities
        • Configuring Business Potential
        • Configuring Competition Codes
        • Configuring Influence Codes
        • Configuring a Scope
        • Configuring a Scope City
        • Configuring Sources
        • Configuring Territories
      • Configuring Industry Codes
      • Titles
        • Configuring Titles
      • Configuring Travel Agent Types
      • VIP Levels
        • Configuring VIP Levels
      • Configuring Credit Ratings
  • 16 Interfaces Administration
    • Prerequisites for Interfaces Administration
      • Prerequisites for Configuring External Systems
      • Prerequisites for Enhanced Room Key Generation
      • Prerequisites for Configuring Credit Card Readers
      • Prerequisites for Configuring Credit Card Terminals
      • Prerequisites for Configuring Delivery Management
      • Prerequisites for Desktop ID Scanning
      • Prerequisites for Mobile ID Scanning
      • Prerequisites for Printer Configuration
      • Prerequisites for Custom Message Texts for Stationery
      • Prerequisites for Configuring Property Interfaces
      • Prerequisites for Scheduled Activities
    • Configuring Business Events
      • Business Events Modules PDF
      • Business Events Modules
        • Business Events - Activity
        • Business Events - Availability
        • Business Events - Block
        • Business Events - Block Offsets
        • Business Events - Cashiering
        • Business Events - Catering
        • Business Events - Catering Event Notes
        • Business Events - Configuration
        • Business Events - E-Certificate
        • Business Events - Enrollment
        • Business Events - Housekeeping
        • Business Events - MR Enrollment
        • Business Events - Night Audit
        • Business Events - Profile
        • Business Events - Rate
        • Business Events - Reservation
        • Business Events - Room Rotation
        • Business Events - Stay Records
    • Configuring External Systems
    • Channel Configuration
      • Configuring Channel Setup
      • Configuring Channel Distribution Templates
      • Mapping Total Pricing Elements to Channels
    • Channel Controls
      • Channel Controls — ARI Upload
      • Channel Controls — Availability
      • Channel Controls — Blocks
      • Channel Controls — General
      • Channel Controls — Payment
      • Channel Controls — Rates
      • Channel Controls — Reservations
    • Configuring Channel Mapping
      • Channel Mapping Amenities
      • Channel Mapping Letters
      • Channel Mapping Credit Cards
      • Channel Mapping Currencies
      • Channel Mapping Properties
      • Channel Mapping Reservation Types
    • Channel Property Mapping
      • Creating Channel Mapping Card Types
      • Configuring Channel Rate Mapping
      • Creating Channel Mapping Marketing Text
    • Channel Publications
      • Reprocessing Availability
      • Reprocessing Rate
      • Reprocessing Restrictions
    • Enhanced Room Key Generation
      • Customizing the Additional Rooms Field
      • Customizing the Create Key Screen Additional Rooms Field
      • DLS (Door Lock System) Property Interface Setup Options
      • Enhanced Room Key Generation Validation Rules by Process
      • Enhanced Room Key Generation Impact
      • Enhanced Room Key Generation Conditions/Assumptions
    • Configuring Credit Card Readers (Magnetic Stripe)
    • Configuring Credit Card Terminals (PIN Entry Payment Devices)
    • Configuring Delivery Management
    • Configuring Device Areas
    • Desktop ID Document Scanning
      • Configuring a Desktop ID Document Scanner
    • Mobile ID Document Scanning
      • Configuring a Mobile ID Document Scanner
    • Configuring Printers
    • Configuring Stationery Custom Message Texts
    • Configuring Property Interface
      • Configuring Property Interface Rights
      • Configuring Property Interface Primary Information
      • Configuring Property Interface General Information
      • Configuring Property Interface Transaction Codes
      • Configuring Property Interface Rooms
      • Configuring Property Interface Class of Service
      • Configuring Property Interface Postings
      • Configuring Property Interface Room Status
      • Configuring Property Interface Translation
      • Configuring Property Interface Workstation (Encoder) Setup
      • Configuring Property Interfaces Unit Charges
    • Viewing Property Interface Logs
    • Viewing Interface Controller Registry
    • Configuring Property Interface Machines
    • Property and Fiscal Interface Monitoring
    • Configuring Scheduled (Leisure) Activities
      • Configuring Scheduling Activities Location
      • Configuring Scheduling Activities Status Codes
      • Configuring Scheduling Activities Types
    • Configuring UDF Mapping
• Part IV Role Manager
  • 17 Prerequisites for Role Manager
    • Prerequisites for Managing Roles
    • Prerequisites for Configuring Template and Property Roles
    • Prerequisites for Associating Transaction (Charge) Codes to a Chain Role
    • Prerequisites for Managing Users
  • 18 Managing Roles
    • Configuring Chain Roles
    • Configuring Template and Property Roles
    • Assigning Tasks to a Role
    • Associating Transaction (Charge) Codes to a Chain Role
  • 19 Managing Users
  • 20 Generating the Configured Roles and Tasks Report
  • 21 OPERA Cloud Tasks
    • OPERA Cloud Tasks — Bookings
    • OPERA Cloud Tasks — Booking Admin
    • OPERA Cloud Tasks — Channel
    • OPERA Cloud Tasks — Client Relations Admin
    • OPERA Cloud Tasks — Client Relations
    • OPERA Cloud Tasks — Enterprise Admin
    • OPERA Cloud Tasks — Exchange Interfaces
    • OPERA Cloud Tasks — Financial Admin
    • OPERA Cloud Tasks — Financials
    • OPERA Cloud Tasks — General
    • OPERA Cloud Tasks — Interfaces Admin
    • OPERA Cloud Tasks — Inventory
    • OPERA Cloud Tasks — Inventory Admin
    • OPERA Cloud Tasks — Miscellaneous
    • OPERA Cloud Tasks — Reports
    • OPERA Cloud Tasks — Role Manager
    • OPERA Cloud Tasks — Toolbox
• Part V Toolbox
  • 22 Prerequisites for Toolbox
    • Prerequisites for Data Synchronization
    • Prerequisites for Synchronizing Room Pools
    • Prerequisites for Synchronizing Catering Forecast Revenue
    • Prerequisites for Synchronizing Event Item Class Sequence
    • Prerequisites for Synchronizing Sales Allowance
    • Prerequisites for Data Management
    • Prerequisites for Managing Business Date
    • Prerequisites for Change Function Space Code
    • Prerequisites for Refresh Property
    • Prerequisites for Update Owner
    • Prerequisites for Block/Catering Status Code Updates
    • Prerequisites for Changing Revenue Types
    • Prerequisites for Updating Contact
    • Prerequisites for Document Number Update
    • Prerequisites for System Setup
    • Prerequisites for Configuring Outbound Systems
    • Prerequisites for Updating Sequences Numbers
  • 23 Utilities
    • Data Synchronization
      • Synchronizing Business Events
      • Synchronizing Room Inventory
      • Synchronizing Room Status
      • Synchronizing Physical Rooms
      • Synchronizing Block Occupancies
      • Synchronizing Room Pools
      • Synchronizing Summary Profile Statistics
      • Synchronizing Financial Statistics
      • Synchronizing Catering Forecast Revenue
      • Synchronizing Past Profile / Reservation Statistics
      • Synchronizing Block Rates
      • Synchronizing Item Class Sequence
      • Synchronizing Package Pricing
      • Synchronizing Sales Allowance
      • Synchronizing Stay Records
    • Data Management
      • Managing Business Date
      • Imbalance Analysis
      • Entering Old Balances for AR Accounts
      • Business Block Compare
      • Changing Function Space
      • Purging Guest Profiles
      • Re-provisioning (Refresh) Property
      • Updating External Reference
      • Updating Membership Types
      • Updating Owner
      • Catering Event Function Space Monitor
      • Updating Block and Catering Event Status Codes
      • Changing Revenue Type
      • Updating Contacts
      • Room Utilities
        • Changing Rooms
        • Changing Room Type of a Room
        • Changing Room Type to Another Room Type
          • Changing Room Type to Another Room Type
        • Changing Room Class
      • Transaction Management
        • Changing Transaction Codes
        • Changing Subgroup
        • Copying Transaction Groups to Template
        • Copying Transaction Subgroups to Template
        • Copying Transaction Codes to Template
    • Document Number Update
      • Updating AR Invoice Number Sequence
      • Updating Folio Number Sequences
      • Updating Sequences Numbers
  • 24 System Setup
    • Exporting Property Configuration Shells
    • Importing Property Configuration Shells
    • Configuring Outbound Systems
      • Managing Outbound System Configuration
      • Testing Outbound System Connectivity
      • Data Value Mappings
      • Custom Headers
      • Outbound System Types and Respective Configurations
        • CRM Legacy for OXI Profile Lookup/Download
        • CRM Generic for REST API Profile Lookup/Download
        • CRM for IATA
        • Experian QAS Address Validation
        • GBG LOQATE Address Validation
        • Service Locator Generic
        • Gaming Custom
        • Gaming Generic
        • Scientific Games CMP
        • Scientific Games ACSC
    • Using Outbound Monitoring
    • Data Import
      • Importing Data
    • Configuring SFTP Connections
    • Configuring External Databases
    • Configuring Service Locator Operations
• Part VI Exchange
  • 25 Prerequisites for Exchange
    • Prerequisites for OPERA Exchange Interfaces
  • 26 OPERA Cloud Exchange Overview
  • 27 Switching the Interface
  • 28 Interface Setup
    • Configuring Interface Communication Methods
    • Configuring Automatic Transmission Schedule (ATS)
    • Data Request
    • Copying Conversion Codes
    • Profile Match and Merge
      • Configuring Profile Match Rules
    • Exchange Interface Capabilities
  • 29 Configuring Interface Mapping
  • 30 Interface Controls
    • Block Parameters and Settings
      • Block Defaults for OXI
    • Generic Parameters and Settings
      • Other Defaults for OXI
    • Inventory Parameters and Settings
    • Profiles Parameters and Settings
      • Default Profiles for OXI
    • Rates Interface Parameters and Settings
      • Rate Defaults for OXI
    • Reservations Interface Parameters and Settings
      • Reservation Defaults for OXI
  • 31 Message Status
    • Messages From the External System
    • Messages To External System
  • 32 Interface Resync
    • Resynchronization History
    • Interface Resync - Blocks
    • Interface Resync - Turnaways
    • Interface Resync - Datamart
    • Interface Resync - Events
    • Interface Resync - Function Space
    • Interface Resync - Inventory
    • Interface Resync - Products
    • Interface Resync - Profiles
    • Interface Resync - Promotions
    • Interface Resync - Rates
    • Interface Resync - Reservation
    • Interface Resync - Restrictions
    • Interface Resync - Stay
    • Interface Resync - Hurdles
    • Interface Resync - Inventory Items
• Part VII OPERA Cloud Terminology
• Part VIII OPERA Cloud Video Library
  • 34 OPERA Cloud Videos