Table of Contents
- Title and Copyright Information
- Preface
- Part I Embarkation
- Part II Activities
-
Part III Crew
-
7
Crew
- Overview
-
Quick Functions
- Quick Billing
- Crew Quick Billing
- Crew Quick Cabin Assignment
- Un-assigning a Cabin
- Quick Courses Assignment
- Courses Assignment
- Certificates Assignment
- Advanced Courses/Certificates Assignment
- Quick Discounts Assignment
- Assigning Discount to Individual Crew
- Assigning Discount to Multiple Crew
- Quick Effects Assignment
- Quick Flight Assignment
- Quick Posting
- Quick Posting to Single Account
- Quick Posting to Multiple Accounts
- Selecting Account Using Criteria Option
- Quick Posting Status
- Quick Remote Check-In
-
Crew Members Function
- Crew Handling
- Crew Info Tab
- Creating New Reservation
- Editing a Reservation
- Posting Status
- Enabling a Posting
- Disabling a Posting
- Print Passport Label
- Show Log
- Disc Route Pkg Tab
- Routing
- Paying for another Party
- Paid by Another Party
- Advanced Routing
- Deleting Existing Routing
- Assigning a Discount
- Deleting a Discount
- MICROS Discount
- Assigning a POS Discount Level
- MICROS Advance Discount
- Setting up a Disallow Department
- Package Plan
- Assigning / Purchasing a Package Plan
- Refunding a Package Plan
- Routing a Package Plan Posting
- Auto Balancing a Package Plan
- Manually Balancing a Package Invoice
- Invoice Tab
- Adding a Posting
- Voiding a Posting
- Pay Invoice
- Payment by Cash, Change Due
- Paying an Invoice by Cash
- Paying an Invoice with Foreign Currency
- Paying an Invoice by City Ledger
- Disabling a Posting
- Resetting Posting Status to Allowed
- Payment by Credit Card
- Print Invoice
- Printing an Invoice
- Previewing an Invoice
- Email Invoice
- Email an Invoice
- Exporting an Invoice
- Custom Excel Export
- Move & Route
- Moving a Charge from one Invoice to another
- Setting up a Charge Route
- Criteria Discount
- Item Discount
- According an Item Discount
- Hide No Print
- Hiding/Showing No Prints Transactions
- NoPrint
- Resetting No Print Transactions to Original State
- Set Credit Limit
- Setting a Credit Limit
- Close Posting
-
Closing an Account with Close Posting
- More Crew Info Tab
- Take Picture Option
- Cruise Reservation Related Info
- Visa/Customs Info
- Courses & Certs
- Assigning Course Done
- Editing Course Done
- Other Info Tab
- Assigning/Editing Medical Certificates
- Uniform Inventory
- Adding/Returning Uniform
- Editing Uniform Inventory
- Effects Item
- Warnings
- Adding A Warning
- History/Promotion Tab
- Creating Future Reservation
- Editing Future Reservation
- Adding Promotion/Demotion
- Get Credit Cards Function
- Updating Credit Card Details
- Manual Update of Credit Card Details
- Registering Multiple Credit Card
- Activating Credit Card for a Particular Invoice
- Capturing a Signature with Signature Device
- To Add an Arrival / Departure Flight Details
- Adding / Editing a Travel Document
- Revenue Analyzer Tab
- Custom Info Tab
- Comments Tab
- Attaching Image File
- Resolving a Comment
- Renew Reservation Function
- Print Board Card Function
- Resetting a Board Card
- Board Card
-
Safety
- Muster List Setup
- Configuring Standard Muster List Setup
- Search Panel
- Definition Tab
- Emergency Duties Tab
- Eligibility Tab
- Drill Definition Tab
- Adding Manning Number
- Configuring Advance Muster List Setup
- Muster List Assignment
- Standard Muster List Assignment
- Assigning Safety Number by Function
- Assigning Safety Number by Person
- Scheduled Muster List Assignment - Standard
- Scheduling Safety Number by Function
- Scheduling Safety Number
- Activating Muster List
- Refresh Scheduled
- Refreshing a Schedule
- Show Duplicate
- Export
- Violation Overview
- In Port Manning
- Assigning IPM Group
- Defining IPM Eligibility
- IPM Assignment
- IPM Scheduling
- Scheduling a Crew
- Ashore Deny List
- Reports
- Options
- Security
- Appendix A. Parameters
- 8 Time and Attendance
-
7
Crew
-
Part IV Management
-
9
Administration
- System Setup
- Financial Setup
- Itinerary Setup
- Events
- Vendors
-
Safety Setup
- Safety Setup Type
- Configuring Safety Codes in Standard Drill
-
Advance Safety Drill Mode
- Setting Up Muster Station In Advance Drill Mode
- Setting Up Lifeboat/Liferaft in Advance Drill Mode
- Setting Up Safety Function in Advance Drill Mode
- Setting Up Drill Type
- Setting Up Drill Definition in Advance Drill Mode
- Setting Up Drill Template in Advance Drill Mode
- Setting Up Course and Certificates in Advance Drill Mode
- Stateroom Setup
- System Codes
- Package Plans
- Maintenance Code Setup
- Gift Card
- POS Discount
- Security Display Setup
- Visa Type Setup
- Multimedia File Maintenance
- Board Card Printing Template
- Security Alert Setup
- Beeper Setup
- Security
- Photo Setup
- SMTP Setup
-
10
Management Functions
-
Front Desk Function
-
Batch Reporting
- Passenger Disembark Assistant Setup
- Child Locator
- Checking Out a Child
- Changing the Pick-up Person
- Advance Board Card Printing
- BoardCard Wizard
- Check In/Out Status
- Cruise Comment
- Cabin Availability
- Searching for Available Cabin
- Viewing Availability Using Deck Plan
- Cabin Overview
- Cabin Status
- Postings Overview
- Amenities Overview
- Itinerary Overview
- Flights Overview
- Adding/Removing Flight Information
- Comments Overview
- Revenue Overview
- Add Work Order
- Adding Work Orders by Batch
-
Batch Reporting
-
Cashier Function
- Search Panel
- Searching For Guest
- Guest Info Tab
- Creating a New Reservation
- Editing a Reservation
- Canceling Reservation
- Posting Status
- Creating a Party
- Adding to Group
- Removing from Group
- Primary Guest
- Show Log
- Guardian Assignment
- Mark No Show
- Service Charge
- Disabling Service Charge Posting
- Add to Disembark Group
- Remove from Debark Group
- Disc, Route, Pkg Tab
- Pay for Another Party
- Paid by Another Party
- Advanced Routing
- Deleting an Existing Routing
- SPMS Discount
- Deleting a Discount
- MICROS Discount
- Assigning Point-of-Sale (POS) Discount Level
- Micros Advance Discount
- Disallow Department
- Package Plan
- Assigning / Purchasing a Package Plan
- Refunding a Package Plan
- Routing a Package Plan Posting
- Balancing a Package Invoice Manually
- Invoice Tab
- Add Posting
- Void Posting
- Pay Invoice
- Paying an Invoice by Cash
- Paying an Invoice with Foreign Currency
- Paying an Invoice by City Ledger
- Disable Posting Automatically
- Resetting Posting Status to Allowed
- Payment by Credit Card
- Print Invoice
- Preview Invoice
- Emailing an Invoice
- Exporting an Invoice
- Custom Excel Export
- Move & Route
- Setting Up Charge Route
- Criteria Discount
- Item Discount
- Hide No Print
- Transactions Marked with No Prints
- To Reset No Print Transactions to Original State
- Set Credit Limit
- Close Posting
- Set Spending Limit
- Show Pre-Cruise Invoice
- Converting a Pre-Cruise Invoice into Actual Posting
- Undoing Non-Converted Pre-Cruise Posting
- More Guest Info Tab
- Take Picture
- Cruise Reservation Related Info
- Document Return
- Service Info Tab
- Setting Up an Amenity / Special Request
- Marking Items as Delivered
- Activity Viewer Tab
- Navigating Through Activity Viewer
- Printing an Itinerary
- Revenue Analyzer Tab
- History Tab
- Creating Future Reservation
- Editing Future Reservation
- Removing Future Reservation
- Comments Tab
- Adding a Comment/Sub-Comment
- Attaching Image File
- Resolving a Comment
- Other Info Tab
- Flight Assignment
- Travel Documents Tab
- Adding/Editing a Travel Document
- Custom Info Tab
- Guest History Tab
- Loyalty/TrackIt Tab
- Adding / Editing a Loyalty Program
- Confiscated Item
- Renew Reservation Function
- Express Reservation Function
- Get Credit Cards Function
- Registering Multiple Credit Card
- Check In Function
- Check Out Function
- Print Board Card Function
- Change Cabin Function
- Changing an Assigned Cabin
- Messages Function
- Creating / Editing a Message
- Delivering / Undo Delivery of a Message
- Deleting a Message
- Printing a Message
- Turning Message Light On/Off
- Express Edit Information Function
- System Accounts
- Groups
- Visitors
- Quick Billing
- Quick Postings
- Flight Assignment
- Ashore Deny List
- Batch Assign Disembark Group
- Print Disembark Letter
- Unposted Package Posting
- Cashier Sessions
- Options
- Security
-
Gift Card
- System Configuration
- Gift Card Handling
- Gift Card Handling in Simphony POS
-
Appendices
- Appendix A. User Security Group
- Appendix B. SPMS Parameters
- Appendix C. Sample Gift Card Import File Layout
- Appendix D. Sample Gift Card DGS RESONLINE File Layout
- Appendix E. Gift Card Refund Scenarios
- Appendix F. Gift Card Posting in Management Module
- Appendix G. Gift Card Posting in Casino Module
- Appendix H. Gift Card Posting in Shore Excursion Module
- Appendix I. Gift Card Posting in Universal Interface
-
Front Desk Function
- 11 Launch Panel
- 12 Housekeeping
-
13
Maintenance Module
-
Work Orders
- Adding a Single Work Order
- Adding Work Orders by Batch
- Work Order Overview
- Searching for Work Order
- Assigning/Editing/Deleting an Assignment
- Adding/Editing/Deleting Items Needed in Work Order
- General Information of the Work Order
- Updating Work Order Progress Status
- Work Order Status
- View Location History
- Reports
- Task Printers
- Other Settings
- User Security Group
- Parameters
-
Work Orders
-
14
Tools
-
OHC Tools Functionality
- Verify Encrypted Database Data
- Change Password
- Upload PGP Key
- Copy System Account
- Change Log Trigger
- Serial Port Reader
- Credit Card Token Handling
- Verify Embarkation Data
- Export Database
- Import Database
- Export Safety Setup
- Import Safety Setup
- Export Package Template
- Import Package Template
- Import Barcode for Simphony
-
OHC Tools Functionality
- 15 Print Manager
-
9
Administration
- Part V Reservation Management
-
Part VI Safety / Security
- 18 Safety Drill
- 19 WPF Security
- 20 Document Return
-
21
Track It
- System Configuration
-
Using the Track It program
- Overview Window
- Recording Confiscated Item
- Managing Confiscated Items in Guest Handling Tab
- Confiscated Items in Security Gangway
- Storing Items in Designated Store
- Returning Confiscated Items
- Checking in Confiscated Items
- Viewing the Activity Log
- Adding Confiscated Items by Batch
- Returning / Checking Out Items by Batch
- Discarding Confiscated Items
- Viewing, Printing, and Exporting Reports
- Appendix
- 22 Medical Module
-
Part VII Finance
- 23 POS Discount Handling
- 24 Currency Exchange
- 25 Service Charge
-
26
Payroll
- Setting up Payroll Codes
- Payroll Company Setup Default System Code
- Cashless Payroll – Ocean Pay
- Payroll Benefit Administration
- Pay Sheet Report
- OHC GL Accounting
- OHC Payroll GL EOM
- Appendix
- 27 GL Accounting
- 28 Cashbook
- 29 Casino
- 30 Norwegian Tax Handling
- Part VIII Mobile